Vm Tools Microsoft Runtime Dll Installer Failed To Complete Installation
Calvin Beauchamps
Note: VMware Tools 10.3.0 is deprecated due to a VMXNET3 driver related issue. For more information, see KB 57796. Install or Upgrade to VMware Tools 10.3.2 or higher versions of VMware Tools. This deprecation does not impact 10.3.0 open-vm-tools.
vm tools microsoft runtime dll installer failed to complete installation
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Installing or upgrading to VMware Tools 10.3.0 is not supported for Windows versions that do not meet the prerequisites. Users are recommended to use VMware Tools 10.2.x or older until Windows OS is updated to meet the prerequisites for VMware Tools 10.3.0.
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When a newer version of vmtoolspkg VIB is installed, VMware Tools status might not change. This limitation is observed in vSphere 5.5.x and update releases. To work around, power off and power on the VM or reboot the host.
Resolution on incompatibility and general guidelines: While upgrading ESXi hosts to ESXi 5.5 Update 3b or ESXi 6.0 Update 1 or later, and using older versions of Horizon View Agent, refer to the knowledge base articles:
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The VMware Product Interoperability Matrix provides details about the compatibility of current and earlier versions of VMware Products. The VMware Product Interoperability Matrix of VMware Tools 10.3.0 can be applied to VMware Tools 10.3.2.
The steps to install VMware Tools vary depending on your VMware product and the guest operating system you have installed. For general steps to install VMware Tools in most VMware products, see General VMware Tools installation instructions (1014294).To set up productLocker to point to the shared datastore, see KB 2004018.
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On Linux and UNIX like operating systems, the process ID (PID) of a stopped VMware Tools service might get reused immediately by the system. As a result, the new process might get canceled by the VMware Tools service init script.
Prior to VMware Tools 10.3.0, gathering network adapter information in a Linux guest OS with many IPv6 routes was a time-consuming process with 100% use of the CPU of a core. The exported data contained only a maximum of 100 routes. IPv4 routes took precedence over IPv6, leading to data loss in reporting IPv6 routes. If there were more than 100 IPv4 routes, IPv6 routes were not reported.
When the package "libvmtools0" is installed in SUSE Linux 12 and open-vm-tools is not installed, the VMware Tools installer fails. This is set to prevent an incomplete installation. Users have to uninstall both open-vm-tools and libvmtools0 to install VMware Tools.
The Windows OS component Local Security Authority (LSA), which includes the Local Security Authority Server Service (LSASS) process, validates users for local and remote sign-ins and enforces local security policies.
The Windows operating system provides additional protection for the LSA to prevent security attacks. When this feature is enabled, any LSA plugin must be signed with the file signing service for Local Security Authority (LSA). VMware Tools installs an LSA plugin called vmwsu_v1_0.dllwhich is not signed in the required manner and fails to load when RunAsPPL is enabled in LSA configuration. An error message similar to the following is displayed.
While installing VMware Tools by running the setup command, a dialog box appears which displays a progress bar. This dialog box displays the progress of the installation of the VC 2017 redistributable package which is used by VMware Tools. The VC 2017 redistributable package installation does not complete, preventing the launch of the general VMware Tools installation dialog box.
The issue is observed with Windows Vista Service Pack 2 operating system which has Microsoft Document Explorer 2008 package installed when VMware Tools installs the Microsoft VC 2017 redistributable package.
When you have a secure boot VM with Microsoft Hyper-V and virtualization-based security enabled with Device Guard and Code Integrity policy set to enforced, then drivers, glxgi, pvscsi, vsepflt, and vsock might generate the event log warnings similar to the following.
Description:
Code Integrity determined kernel module system32\DRIVERS\vsock.sys that did not meet the WHQL requirements is loaded into the system.
Check with the publisher to see if a WHQL compliant kernel module is available.
Installing or upgrading of VMware Tools to 10.3.0 fails on Windows if operating system pre-requisites are not met, or the VMware Tools dependency on Microsoft VC runtime package cannot upgrade without a system reboot. A dialog box is displayed to the user which specifies the URL to a knowledge base article. This article cannot be accessed by clicking the link directly.
Fixed this by myself. New installer doesn't work if you change system locale. Changing it back from English to my language/country did let me finish the installation. No other apps or previous ICUE versions have this problem.
Same problem here- the installer tries to download some files and throws this error- "CORSAIR iCUE Installer was unable to complete the installation:
Failed to install required modules due to some error." Some error?
I had a very similar issue. After the installer downloaded the required files it gave me an error that it failed due to not being able to remove older version v.2.24.50 I dont know how that version was still on there as i was running version 4 all this time. So i am guessing that some of the v.2.24.50 files were not removed upon update to version 4
7a. I used the windows regedit command and did a search for 2.24.50 in all of the registry. If it found one i verified it was iCue or Corsair related and then if it was a sub key i deleted the whole sub key (but not the main key), If it was only a main key then i deleted the main key. It found about 10 occurances i think.
@technochitlin See below. However, I am not sure you will be able to reinstall CUE 5 once it removed since they've pulled it while they address the DDR4 SPD write issue. You may need to stay on 4.33 for now.
I have a fresh install of Win 11 pro on a brand new machine and I am getting a "loading error" when checking for updates on 4.33.128. That's the version on the download page, by the way, not 5.x. The machine this new rig replaced updated to 5.x just fine. It's odd - nothing wrong with the network that I can see. Everything else on this box is updating just fine - only iCue is giving me trouble. Thoughts?
I just installed it by selecting the English language. When I selected Portuguese, I got the same error.
As I had version 4.3.3, when opening the program it was in Portuguese. I don't know if in a clean install it would be in the desired language.
I have the same issue since V5, 5.1 and now 5.2. I am stuck language selection, i click on NEXT and nothing.
I try unistal the V4.33.138 via windows, revo unistaler, CCleaner and reboot ... still can't install icue V5.2
Use CCleaner to cleanup registry and same, still stuck at language selection.
For some that this will still not work do this ( a little bit more)
Make sure that country or region is US ENGLISH and Region Format is also US ENGLISH (See second file above yellow line):
I did what was above and it did not work, after going to trial and error for a while I saw my Safe Boot mode was in Dutch even though my whole pc was English so I researched and came across this and eventually I installed Icue 5.2 with SUCCES!
Do what my pics say at the end it will ask to restart and do that! install Icue 5.2 aftertwards, profit and regrow hair!
So basically.... wait for v6 maybe they screwed it up the least badly there. I see they even tried to mask the massive size of it as well as forcing people to phone home rather than using the cmd bypass by switching to a downloader instead of an installer.....
I TRULY TRULY HATE their phone home BS. My AIO was working just fine since March and all of a sudden, my H115I Elite Capellix started disconnecting. I knew it phoned home. I have reinstalled 5.3 TWICE, did all the deleting of Corsair Folders and my AIO H115I continues to disconnect. I am beyond fed up. This is ridiculous. Let me choose when &if I want to update.
Dell Support Assis told me today that there was a new version and took me to the new version download. it failed without telling me why but just said i have to reboot. after several reboots i removed the old version using windows 11 remove app option and tried again. still wont complete the installation of the new version.
HI, i read your email and followed the instructions Dell gave you (I'm not as sensitive about removing .net 6.0.10 and going back to 6.0.9 temporarily - as you can just reinstall 6.0.10 afterwards...) Guess what - it worked... Support assist then installed correctly and is now working happily.
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