Iphone 5 Activation Required

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Marketta Carucci

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Aug 3, 2024, 3:08:47 PM8/3/24

to dielauphirab

Perhaps Apple should create an article "If you see Unable to Activate - An update is required to activate your iPhone" that lists the symptoms, and how to resolve in a separate article. It appears that many are still having this issue despite already trying to update via the instructions referenced.

Got an IPhone 7 from a friend, but the screen wasn't turning on. Decided to get it fixed at the mall, and it was good. She hadn't deleted any of her stuff off it, so I reset it and that's when I ran into trouble. It was unable to activate because the activation servers were down, so I hooked it up to ITunes using the ITunes recovery method, and it totally bricked the phone.

Well, I tried to update it multiple times, and it did, but I still got the same message. I gave it a rest and tried again the next day, and whilst it was 'updating' I hard reset it and ITunes restarted the update. Well, it worked - kind of. After being on the 'Update to Activate' screen for days, I got it back to the original issue I had, which was that the activation servers were down.

I tried restarting my computer multiple times, and it didn't help. It was hard resetting it once it was updating through ITunes that got it out of that loop. Either way, I have a paper weight at this point, but at least I found a way to get passed the annoying update to activate BS. I called Apple support again to ask them what to do with my original problem, and they told me to get another sim card from my carrier.

i've restored the phone 6 times and i have a phone that has been rendered useless all because i did the latest update 12.1 which i think is a conspiracy from apple i have a phone shop and previously all four phones were working on all four networks now they work on Fxxxxall thank you apple

I am well aware that the iPhone SE still has a similar screen ratio, and that it is still being supported by iOS 17, but it doesn't have the same pixel requirements (1242 x 2208), which means that in order for my app to be even reviewed (which is an iOS 17+ exclusive), I'm gonna have to create images that will then be upscaled to the right dimensions.

I have the same problem -- I have an app version that is iOS17 only and there is no device / simulator with a 5.5 inch screen that runs iOS17 anymore. That makes generating screenshots for the app store more difficult as there isn't a device with these dimensions that can actually run that app.

Hi, I used the App Image Size (free in App Store with advertising) to resize 2 or 3 images. I put the photos in the store and the photos were accepted. The App cut some parts of the photo but it works.

Yes, I'm running into the same problem. Very frustrating and Apple needs to update this. I'm wondering if they still require 5.5" screenshots for those apps that are still backwards compatible for older devices? But I would love it if they could make this no longer required because I'm not sure who still owns an iPhone 8 Plus, or iPhone 7, etc...

I target 17, there is no runtime to produce 5.5" screenshots, besides literally faking it, which seems very anti-spirit and nonsensical. Apple you have sent me 3+ emails on preparing my app for vision, including how to properly "frame" screenshots. I'll get on that as soon as I'm done uploading iPhone 8 Plus assets.

Hello, I'm new to iOS development and I'm trying to take some screenshots of my app to submit to the App Store. I'm running Ventura 13.0.1 and XCode 14.1. So far I've used these simulators to take screenshots:

What I'm stuck on is getting the 5.5 inch screenshots, which are required for App Store submission. As far as I can tell from some online searching, the latest iPhone with that screen size was the 8 Plus. I've installed the oldest iOS simulator that XCode has listed (iOS 13.7), but it still won't let me run a simulator for the iPhone 8 Plus to get those screenshots. I don't have the physical device to take screenshots on. Does anyone know how to get the 5.5 inch screenshots without having to manually resize them?

You can also try this for getting the iPhone 8 Plus installed:When you create the simulator, if you tap on "OS Version" there is a drop down for "Download simulator runtimes", (which takes you to the "Platforms" settings screen, there is a little "+" icon there select "iOS" and from there you can install iOS 14.3 (which is 5GB) or another iOS version if you like, so your iPhone 8 Plus can run on that instead.
The don't make all of these buried drop-down screens with the little "+" icons easy to discover...

If someone at Apple is reading this, in 2023 it's a nonsense to force developers downloading a 5GB simulator just to make a screenshot that is mandatory for submitting the App on the AppStore. It makes things unnecessarily complicated.

Per @jakir.me recommendation to use iPhone SE 3rd generation and then resizing it, you can use this Figma template to help you do the resizing. Figma is free and you just need to drag and drop the image and resize it to fit the template frame and that's it.

Ran into that as well.After some research - and not being able to get the 8 Plus simulator since it cannot run iOS 17+ - I use the iPhone SE (3rd generation) and then resize the image with some batch command or via preview: selecting all screenshots and then resizing them.

One more thing: when you make a screenshot - and I did many [!!!] they will be saved as PNG. When you upload them they might - probably will - fail since they might include alpha channels. Apple does not like that.So, convert them to JPG with some batch converting mechanism and they will be fine and are no trouble at all!

Being forced to downlod 5gb to get simulator of Iphone 8 which latest IOS is not covered by your app which targets upper version is kind of loss of time and unuseful to be polite. Sincerely Apple need to fix that. Sincerely

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Getting back into my account required a simple, straightforward process: thinking up a new password for Apple ID and setting that up. Not that difficult (though will I remember it? Thank goodness for 1Password), but a nuisance. Plus, as pointed out by 9to5Mac, app-specific passwords previously set up via iCloud have reset as well. Oh, and I needed to set up Messages on my Mac again.

We have an internal Certificate CA, configured to deploy certificates to our workstations so that only PC's with Certs can access our network. We then recently configured our ASA 5516 running Software Version 9.14(1)19 to do a Certificate check first before allowing a pc to connect. Ex. Pc starts AnyConnect app user clicks connects and then the ASA verifies that the pc has a cert and continues to prompt the user for id and password and complete authentication. This works great.

The issue we run into is with IOS devices. When an iPhone with the AnyConnect app tries to connect we get the message "This connection requires a client certificate, but no matching certificate is configured."

So we configured our MDM, Microsoft Intune to deploy a root certificate, and request a certificate for the iphone. We set intune to use a pfx connector to be the middle man. So when a device enrolls into the MDM, Intune goes to the PFX connector to request a cert from our CA, and then the CA issues it and the pfx connector passes it to Intune and down to the device as a MDM profile. Once deployed on the iPhone when you go to Settings>>General>>Device management>>Management Profile>>and go into the details of the profile you see under device identity certificate 2 certs issued by Intune MDM, and then under the heading for certificates you see several other certs including the cert that was issued to the iPhone from our Internal CA. Now when we attempt to use the AnyConnect app on the iPhone it still says "This connection requires a client certificate, but no matching certificate is configured." Has anyone run into an issue like this? I've been going in circles with Microsoft and Apple.

While on a troubleshooting call with Microsoft I mentioned this and they said after setting up your MDM to deploy certificates to the mobile device that a profile for VPN would have to be deployed as well from the MDM (This would have been nice to know from the beginning). So, depending on how you setup your certificate deployment through your MDM, in our case our MDM is Microsoft Intune. We configured Intune to deploy certificates using PKCS, also a test environment which deployed certs using SCEP as well.