Job in the hood: Medical Office Assistant

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John Houck

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Mar 11, 2021, 11:23:18 PM3/11/21

to Dickens Community Group Forum

I'm posting this job opportunity for a friend (Cathy) who runs a physio clinic in the neighbourhood.

Dear All

I am the owner of a neurological physiotherapy clinic, Neuro-Ability, on Kingsway. We have a job posting for an MOA either full or part time that i have added below.

Please reply to ca...@neuro-ability.ca if you are interested

Thanks

Cath

Neuro-Ability is a leader and innovator in best practice neurological physiotherapy dedicated to optimizing our client's function, health, and participation in meaningful activities, and to making a positive difference in the lives of all individuals with whom we come into contact.

We are a group of experienced therapists with post graduate training who are leaders nationally and internationally working with a team approach to deliver high quality hands on physiotherapy to individuals with neurological conditions in a respectful manner

Our treatment is skilled, personalized caring grounded in current research, consistent with "best practice" and delivered with safety, confidentiality, excellent communication, professionalism and dependability.

Medical Office Assistant Neuro-Ability

We are a group of experienced therapists with post graduate training who are leaders nationally and internationally working with a team approach to deliver high-quality hands-on physiotherapy to individuals with neurological conditions in a respectful manner

Job Brief
We are an established and growing neurological physiotherapy clinic, looking for a Medical Office Assistant to fill a front desk position. The ideal candidate will be reliable, resourceful, discreet and organized. The candidate will also have excellent communication skills, strong attention to detail, and have experience in a front desk clinical setting. Preference given to those with knowledge of Jane clinical software. The position is full time but could be shared between 2 part time applicants. Some flexibility in hours is possible.

Responsibilities Include but are not limited to:

Manage the front desk of busy neurological rehabilitation physiotherapy clinic.
Book appointments for patients and maintain therapists’ schedules
Answer and direct telephone calls, and relay messages.
Check-in and direct patients to correct destination.
Maintain client database in clinical software.
Handle general accounting duties including: invoicing to clients, accounts receivable, accounts payable, employee expenses, bank deposits and daily reconciliation.
Deal with ICBC and WSBC in regard to patient coverage and claims.
Prepare corporate letters, documents and reports.
Receive and sort mail and deliveries.
Assist the marketing director as needed: may include assisting with promotional mail-outs, email campaigns, event planning, social media tasks, and liaising with advertising professionals.

We are looking for:

Exceptional customer service skills.
Reliable worker who is punctual and organized.
Proficiency in MS Office (Word and Excel) and preferably Jane Clinical Management Software.
Marketing and social media experience is an asset.
Strong organization and communication (written and verbal) skills.
Independent worker who can adapt in a team setting.

Qualifications:

MOA certification preferred
2 years’ work experience in a medical office.

Job Type:

Full or part time (immediate start)

Salary:

Based on experience

Please email your resume to Ca...@neuro-ability.ca with a cover letter with N-AB0417 in subject line. Please also include availability and approximate pay expectation in your application. Thank you.