Acrobat X Pro Updates

[Erminia Scharnberg]

Iswear, as a student i have enough active programs already, i don't need more porgrams to frigging restart my computer everyday just because your stable platform of adobe sucks. The worst part about adobe's updates, are the following:

I noticed the same issues...I could not find how to contact Adobe to ask why so many updates are required. I know that in addition to the frequent updates I experience that any infrequent Firefox update will also require an Adobe update. I also have a ton of licensed software that allow me to manipulate adobe products that rarely require any updates of any kind. Lately it has reached a peak and I wish they would tell me why I need to update. I feel like the minor program I sometimes use has taken the place of the OS and Browser in hijacking the time it needs with manipulating the space put aside for it on my hard drive. Do the adobe folks celebrate every update they put out with a kegger as incentive to put out even more or is the software so flawed the users need to update it weekly in order for it to function? Really getting sick of this...to put this into perspective. I am the kind of guy who can drive down the road from Florida to California with a car full of kids blowing kazoos when they arent complaining about the kid next to them saying or doing something to them every 3 minutes and it doesnt annoy me, I can spend 6 hours in the DMV and be sent home to get more documents 2 times in a row and it does not annoy me, I can sit through titanic with a row full of middle school girls crying in the row in front of me - no problem, I am the kind of guy who has never written a complaint about any piece of software in his entire life because he has never gotten to the point of wasting his time pounding out a description of the issue...Adobe's constant updates are starting to annoy me- and I am that guy! So I am pretty sure it is annoying others.

Same issue but 12 years on from first flag and 2 from yours. It seems totally and utterely ridiculous that almost daily it seems, either Camera Raw, Photoshop or Creative needs an update! Thank God I don't use the whole suite!

I too am having problems with updates, once or twice each week. Definitely more than the three listed by the previous poster. As well I am caught in the spin cycle of web sites telling me to call 1-800 numbers, and then you phone only to be told to visit the web site. Neither the phone menu or the web site have any clear path to a resolution. Customer service with most companies is a misnomer, there is no such thing as service.

Anyway, does anyone have any idea how to stop this? One page on the Adobe site said I can go to "preferences" and stop updates, but I can't even figure out where to find Preferences. I'm not even savy enough to know if I can get by without Adobe, or what to replace it with.

Since there are so many complaints about Adobe patching their bugs accross the internet, and so little improvement over the years. I suggest it is not the developers at Adobe. I suggest it is a core leadership problem that needs to start at the CEO and their board. They need a major shift to being customer focused and focused on the customer experience.

Those 4 are probably the 4 scheduled ones, the ones that are frustrating millions of users are the non scheduled CONSTANT (first thing each morning, needing a reboot!) updates. The security updates, geez! is it that hard to create a product that doesn't need about 48 security updates a year?

I don't know what everyone else experiences but I swear I get an adobe update request every time I use my computer - be it flash or reader or something else. It doesn't always require a reboot - but I've never seen software that is so... for lack of a better term: needy.

"Now just before you get on with the mundane thing is life like work, talking to friends and such, well you know that PDF reader you never use, it wants to update it will takie 15 minutes out your working day and reboot your computer...and will terrorise you with updates for the rest of your life."

Someone just compared Adobe updates to OS and Windows updates in terms of frequency. I notice the benefit of the Windows updates and very rarely do they impact the performance of my system. Windows is the engine of my car, my browser is the radio in that car, and Adobe is a station on the radio of that car. I expect to tune up my engine throughout its life and if I drive it for a long time I would expect to have my radio need to be replaced ... but I am thankful that every freaking station on my radio is not as buggy or demanding about updates as Adobe seems to be. The last update of Adobe removed the ability for me to print directly from Reader, now the only way for me to print a pdf is to view the object in my browser and print it using the browser. If I try to print from Reader it lets me know that it 'failed to print'. So far I have seen Adobe go from slow to sluggish and functionality appears to be removed with every other update and now I have to use microsoft word to edit my pdf's in ways that I used to be allowed to.

I know you can create a deployment package to install a specific version, but is there a way to create a deployment package to push a search for updates (like you would manually under Help > Check for updates) and then install any available updates?

Acrobat DC is as far as I know the only Adobe app that does updates without asking in the background and requires a system reboot afterwards. Otherwise the app won't open PDF files anymore.

1) No, and the Acrobat installer doesn't make the decision to reboot either. It happens when the Windows Installer app finds it cannot update everything, usually because something is in use. Acrobat has many system components (browser add-on; shell extensions; search indexers; Office add-ins; print drivers; and more), so it is almost certain that a reboot will be forced. The other Adobe apps don't have that stuff, but if they did, they would need a reboot too. [Another reason why installing updates without a prompt is outrageous...]

I wasn't aware that there is a separate menu item "Updater" under Settings menu in the Acrobat app. Here you can deactivate automatic updates. As mentioned under the discussion link, how many people take a look for separated update settings because it is assumed that every Adobe app belongs to the CC family.

And here we are, 3 (three!!!) years later, and this issue still exists. I just got a message suddenly, i cannot open a pdf file, i must restart my pc first. I cannot since i am in middle of working, with the autocad Creo, i disassembled a very complex object (at least 50 parts for a spare parts book), i spent at least two hours, and cannot save in this state, just restart the process. Nooo way! And i need to open tons of different pdf files to check things. Now i have to use Edge to open them. I hate this irritant and arrogant way of updates from acrobat.

Background.I've been running Windows 7 and Acrobat 8.0 for several years. Last month I had to scrub my system to rid of a virus. Everything is now re-loaded, but I need the updates for Acrobat 8.0 so that I can take care of a few pesky problems like being able to print to PDF from Quicken 99. Or to right-click from the desktop to combine PDFs into a single file.

Normally I save the update exe files for situations exactly like this, i.e., when the vendor removes the files you need to keep running a legacy program. For some dumb reason, I failed to do it for Acrobat Professional 8.0, and though I'm usually pretty handy with web searches to dig up otherwise elusive stuff, this time I'm getting nowhere.

Raptr Malware Incident

I installed 823 and rebooted. Upon reboot, I was greeted with a Raptr gaming login screen. I am not a gamer in any form and would never knowingly install a game. So I used my iPad to research this one (wanting to avoid an internet connection with my PC until I knew what I was dealing with).

Whatever ... I couldn't get rid of it fast enough. I used Programs > Uninstall and then searched for (and found and deleted) a dozen other raptr files on my system (the Windows Uninstall did not get rid of everything by itself).

what on earth is going on with this new update of Adobe Acrobat Pro that normally it's supposed to be more user friendly - news flash, it's not - and appart from this, there is this new awful feature that blocks the app whenever I try to handle documents, the app blocks, I can't close, I can't do anything, it just freezes. The only thing that gets me out of there is task manager, and then starting over again.

We acknowledge that the new Acrobat represents a notable change, however we hope that as you get familiar with the new interface, you are able to be more productive & get more out of Acrobat. With the new interface, we aim to:

It was a trauma experience. everything is changed. NO more user friendly but thank god you have provided the previous verison otehrwise I will thinking what could be the substitute ...and then I will thning to use pirated old versions. Please please never force us to use your such new acrobat. it is just a horror

I agree and the rest of my office also agrees that the new Adobe rollout is a disaster!! I wonder if the people that create this stuff actually work in Adobe? For those of us that use Adobe a lot, your new update is awful and not at all user friendly and more clicks to get anything done. You also took out the "save as local" for those of us that use icloud based management systems, we must have the "save as local". The majority of us like having the tools show up on the right. Please do not make this a final update that everyone will have to use. My office will be using another program if this happens.

Yes - a change to another program is imminent. It is unbeleivably frustrating to have such an incredible disruption for the worst. Disruption is usally for the better right? Wondering what program will disrupt the defunct Adobe into a usable program. I have used Adobe programs since the late 80's, yep i was an early adaptor, and have been loyal since--that has now changed, almost irreversibly.

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