Disney Plus Video Player Not Working Pc
Mina Delahoussaye
I thing something is wrong with either the stream box or data saver. Every other streaming service is working but barely anything will work or load on Disney plus. I have deleted it reinstalled it cleared it adjusted streaming quality. Nothing seems to be working. Is there anything else you can look into cause it is the only thing that works with the stream box. Thank you
I just logged into Disney Plus and got a message from the app that after May 30th 2023 I will not be able to play Disney Plus on my device which is only a year or two old and was not cheap. There's no reason this device should not be playing Disney Plus or I should have to shell out another 120 or $140 or whatever it was to get another ultra high-def 4K Roku. We're people who cut the cable and it's absurd that you think or Disney Plus thinks to watch Disney plus were upgrading our device at our expense. This will lead people to abandon your platform en masse. Fix it or give a free upgrade, that's your biz decision. Will be looking forward to your reply as you have no way for me to talk to a person.
To add to what @Strega said, if you really have a Roku 4 (model 4400) Roku dropped support for it recently and it will no longer receive updates. That's probably why Disney isn't supporting it anymore. If it's only a year or two old then you either got a used device or it's been on a shelf somewhere for years.
As others have mentioned, If you have the original 4K Roku player, the Roku 4 (model 4400), it's an 8 year old player, and if you bought it recently for a high price you were scammed. If your 4K player is newer than the 4400, it's likely still going to work with Disney+ just fine. But since you received the warning through the channel itself, it does sound like you have the old 4400.
Roku generally supports their products for at least seven years. And once support stops, they will still work with the functionality they have at the time. My old Roku 2 XS was supported for years beyond it was actually usable. The issue is Roku continues to improve the hardware in their products, then the channel developers make their channels use those improvements. Which often makes the channel unusable on older devices. While unfortunate, that's the way most consumer electronic devices are made and supported.
Both the Apple TV and Fire TV products are fine streaming players. But with both you have user interfaces that immerse you in their world. Apple of course is all Apple-centric (and not inexpensive), and their requirements to have apps available for the device is even stricter than Roku. And the Fire TV buries you in an Amazon world, which I personally don't care for.
But I remind you again that both Apple and Amazon will drop support for older OS versions when they won't perform well with newer app updates. Roku is not alone in this. Apple in particular will stop supporting an OS version after about 4 1/2 years, according to data I found online. The Android OS seems to stop supporting OS versions after about 3 years. Apple seems to still support their iPhones for 7+ years, and from the info I can find the Apple TV 3rd Generation (released in 2012) is now considered only "somewhat" functional.
The bottom line is that all consumer electronic devices have a useful life, and in most cases that's from 5-8 years, depending on the device and how it's used. Streaming players seem to have a bit shorter life, but that's mostly because the technology continues to advance so quickly. That is the biggest issue with Roku players. The newer hardware is just so much better than the older players that the apps/channels created for them simply won't work on the older hardware.
You make valid points about tech advancing, but it's incomplete. Streaming will always be limited by Internet. Even if it advances to get close to the massive data on a 4k disc, there are still costumers with older TV's and slow Internet.
Hi, got an odd issue with Disney plus app on my Nebular capsule Max. Disney plus suddenly stopped working, the app loads, I can login and all options show normally but when I select something there are no options, if I choose STAR WARS I just get a bit picture of the death star and nothing else, nothing further to select or click on, same with marvel or individual titles.
Disney app is not available on google play store, this has worked for several weeks with no issues, the app continues to work on my Android phone, tablet and windows PC no issues. All other apps also seem to be ok on my capsule.
Ideally you know this at purchase time and factor into the decision, much better than assuming something sold only in the hundreds to thousands will keep working while devices sold in the millions move on.
The challenge is the projector has a lower DPI than regular devices like phones and tablets so eventually the size of the borders and text will make the video stop working, if not now then eventually.
I like that it runs Vanced App - ad-free youtube, that is better than a Chromecast which runs official with-ad version. The best way overall is a Chromebook with HDMI or modern Android tablet with HDMI support. My portable media device is a 10.8 inch tablet. Using it now.
Try Firefox. It has its own foibbles, I had to bluetooth pair a keyboard, and then used Firefox sync to get access to passwords etc. Login to Disney and then full screen, it might work. Might be my imagination but picture quality seemed better.
Well a good use of time while waiting for Nebula support to reply is install Firefox. It will probably play Disney, as I found it worked for me for everything. Even if Nebula Disney does get to work, Firefox is a useful Plan B.
nebular support got back to me with a sort of fix, they have uploaded a new version to the nebular store. This now has all the main menus back but when when I select a movie i still just get a full screen image, however I can now drag this down with my own AIR MOUSE (doesnt work with provided remote) to see the play button.
I'm having something of a bizarre issue with my Fios service. It started a couple weeks ago. Some streaming services work fine (Netflix, Amazon Prime Video) while others do not load videos. (Paramount+, Disney+). When I attempt to play video on these services, it just loads endlessly and then times out.
The services work fine if I switch to cellular network service instead of the home wifi network.
Things I have tried:
Rebooting all devices, including the router
Reinstalling the streaming apps
Factory reset of the router
I called tech support and they tried bifurcating my home wireless network into 5Gg and 2.4G (so I could be sure to connect to 5G) and that didn't work.
Any idea on what this could be? Just trying to get these working so my 3 year old can watch Peppa Pig!
This all happened with an unstable router update a couple weeks ago. I had no internet at all and one of the TVs was down the Verizon tech came out and changed a few things and reset the router and doing tests it upload and downloads fast but I noticed that certain apps and things don't work.
Things work when I use 4 or 5G on the phone no issues there but when at home hooked to the router Disney+, Nest, Instagram and Twitter don't work correctly. (I am sure there are more just the ones I know about). Then the Verizon Stream TV Soundbar Disney+ does not work, the sound bar would not update so I had to turn phone into a hot spot to use the sound bar and update, Also other apps load really slow or don't work at all and hang. Everything was perfect and none of this crap happened prior to that Verizon router update. I was hoped for another router update to fix their errors but nothing happened yet.
If you know how to disable IPV6 on a Verizon Router (CR1000A) and a Fios Extender. Model: E3200 let me know I'll try searching around some more but this is the most about this current situation I can find is to disable IPV6
Found out how to shut if off go to the user guide here -router-cr1000a/ soon as logged in and shut off IPV6 everything started working. Both Stream TV bar and Verizon Samsung S22 Ultra all of a sudden got notifications from apps that were not working properly with IPV6 enabled.
THANK YOU. After 3 months of going back and forth with Verizon, buying a brand new Firestick, and telling them over and over it HAD to be a setting on my router but I wasn't sure which, this was the solution.
For the last few weeks 2 amazon firesticks and one andriod tv box will not work properly for hbomax and disney plus. All work fine if connecting to my cell plan hotspot service. Verizon just had us replace the router and still the same. Seems to be their end blocking traffic. Spent 2 hrs this weekend while they troubleshoot on their end. If don't get a solution will be switching to another provider as this is the main way we use our internet and TV.
Has anyone experienced any issues with streaming devices connecting to their Fios wifi? I have a Stream TV device that Verizon sent as a sign on gift or something. It worked fine for like 2 years then suddenly stopped connecting to my wifi. After many calls, nobody was able to help me and I finally found a solution on Youtube. Once I had the thing connected to my wifi again, none of the apps were working. For example, I can log into HBO Max, trailers will play before the movie begins, but then the movie just buffers and does not play. This is happening on every single streaming app. The apps are clearly connected to the network, but when you try to play anything, it will not play. Now I figured maybe it's the Stream TV device so I went out and bought a Firestick. Same issue is happening with the Firestick. The device is only about a foot away from my router so it's not that. I can stream any app on my iPad connected to the exact same wifi with no problems. Now the weird thing is, when I connect to my phone's hotspot using my cellular data, everything is working. It seems like something is not connecting properly between my router to my TV and to these streaming devices. I have called Verizon probably 10 times now speaking to different people each time. They finally sent me a replacement router which did not help anything. I have factory reset every thing you can think of, tried on different TV's, updated every device to the current software.
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