Instagram Integration not working

[Stefan Mitic]

Hi,

I'm trying to integrate instagram with dialogflow using the new fb messenger api.

I use a nodejs webhook added as an integration in dialogflow which is receiving the messages from instagram, but my postback return request is not being received by insta so the bot isn't responding.

Is there any way I can troubleshoot this?

[Mohammad Alam]

Google Cloud Logging contains the logs connected to API requests and responses to your DialogFlow ES agent. The logs will help you troubleshoot issues connected to your integration. The guide itself is explanatory to see the logs, but here are the steps: 1) go to agent settings (general) 2) Click on Project (ID) 3) Go to Cloud Logging

As you are using Webhooks, I will suggest looking into the error response which will allow you to pinpoint the reason for Instagram not being able to display the post-back response. I will also advise to look into this developer resource that may help you infer more information from your endpoint responses.