Dialogflow phone gateway integration issue

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jayesh desai

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Feb 2, 2022, 4:54:43 PM2/2/22
to Dialogflow Essentials Edition users


I am using Dialogflow es version and want to use Dialogflow phone gateway integration so a little bit of background, I am now able to integrate it and I got us a phone number and all the basic things are working but if I use custom webhook it is not working currently I am categorizing like this in the webhook node.js function

if (agent.requestSource == 'GOOGLE_TELEPHONY') { 
 agent.add('test test'); }
else{ 
 agent.add('not telephony');
 }

but it is not working any suggestions?

note If I add something in the dialogflow console itself it is working but not with the custom webhook code.

Shameem (Google Cloud Platform)

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Feb 2, 2022, 8:48:46 PM2/2/22
to Dialogflow Essentials Edition users
Hi Jayesh,

This Google Groups is reserved for general product discussions. If you require further technical support it is recommended to post your detailed questions[1] on Stack Exchange using the supported tags [2].
Btw. what documentation you are following? The following documentation  [3] - [7] might help you.


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