Act on Telegram non text messages in Dialogflow

[Davide Fazio]

Hi Team,

I have build a Dialogflow Agent and i've add the Telegram integration.

Now, when I send a text message, Dialogflow forward it to my fulfillment (and i can see the log),

but when I send a file, sticker, photo, location, ecc... the bot not reply.

It seems as if non-text messages are completely ignored by Dialogflow.

I see no log entry at all when I send a non-text message to my telegram bot.

It's annoying that the bot doesn't respond, it gives the impression of not working.

There is a way for manage this type of messages?

Best,

Davide

[Jinjun Q]

Hello,

Dialogflow can handle non-text messages as rich response messages. Please check this documentation [1] on how to work with rich reponse messages.

[1] https://cloud.google.com/dialogflow/docs/intents-rich-messages