Error when uploading csv file

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Lewis James

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Oct 13, 2021, 3:58:08 AM10/13/21
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I get an error when uploading a csv file into the Knowledge section to use as a database for FAQs. Are there some parameters that need to be followed that I need to know about? What typically causes an error for this? There are no commas or double quotes in the document. I simply have one column for questions and another for answers. I even tried a small sample of the document and it would not load. Attached is the sample document. 
BelleAirFAQDialogSample CSV.csv

Kevin

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Oct 14, 2021, 4:38:14 AM10/14/21
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Hello,

The CSV file you attached has one comma in rows 8 to 62 and a wrong format from rows 63 to 114. If you remove all those rows and leave only the rows 1 to 7, it should work because those rows have the correct format which is; questions in the first column and answers in the second, with no header (Reference).
 
Best,
Kevin

Lewis James

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Oct 21, 2021, 6:34:23 PM10/21/21
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Kevin, can you answer this question?  I am using google Dialogflow messenger as the service that Dialogflow uses for my FAQ Chatbot.  It is working well for just text answers.  I am not a programmer and am looking for the simplest way to allow a user to go to a  web page from the answer they are given. In some of the intents I have setup, I have put in a link to a web page as part of the "Text Response" / answer. It would be great if they could just click the link and go to the page but that is not happening. If a button was available for them to click to go to the page that would do it. I can use a different service than google Dialogflow messenger such as Kommunicate, but was hoping not to do that. What is the best and simplest solution for this?

Shameem (Google Cloud Platform)

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Oct 21, 2021, 7:54:03 PM10/21/21
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Please note that Google Groups is reserved for general product discussions. If you require further technical support it is recommended to post your detailed questions[1] on Stack Exchange using the supported tags[2].
You may also report it to the Public Issue Tracker (PIT) [3] for reporting product & service issues as well as feature requests. 

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