Dialogflow console login issues

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Umang Shah

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Apr 8, 2022, 3:38:12 PM4/8/22
to Dialogflow Essentials Edition users
IHAC who is starting out building DialogFlow chatbot. They have created project on Google cloud console and gave appropriate permissions to developers. 

When a developer (or Org Admin) trying to login to DialogFlow console (dialogflow.cloud.goolge.com), it does not work. When reviewing the logs within Chrome browser, it indicates "invalid_request",  "Account restricted" error as per attached screen shot. 

Appreciate any help in troubleshooting this issue!

Regards,
Umang
image001.png

dikaur

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Apr 15, 2022, 4:17:19 PM4/15/22
to Dialogflow Essentials Edition users
Hello Umang Shah,

From the  'Account restricted' error for accessing DialogFlow ,it seems the  requests didn't reach Dialogflow server. 
You may contact the Org Admin to follow the steps described in [1] to enable Google services for the user

If the issue persists :
1) Create a new organizational unit [2]
2) Move the affected user to that organizational unit [3]
3)  follow step 5 in documentation [1] to toggle settings for that organizational unit to  OFF, then turn ON again to force the flag to update.


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