Simplest method to add hyperlink

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Lewis James

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Oct 21, 2021, 10:10:26 AM10/21/21
to Dialogflow Essentials Edition users
 I am using google messenger as the service that Dialogflow uses for my FAQ Chatbot.  It is working well for just text answers.  I am not a programmer and am looking for the simplest way to allow a user to go to a  web page from the answer they are given. In some of the intents I have setup, I have put in a link to a web page as part of the "Text Response" / answer. It would be great if they could just click the link and go to the page but that is not happening. If a button was available for them to click to go to the page that would do it. I can use a different service than google messenger such as Kommunicate, but was hoping not to do that. What is the best and simplest solution for this?  

Sway [Cloud Support]

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Oct 22, 2021, 5:16:41 PM10/22/21
to Dialogflow Essentials Edition users
To use a URL as a response, you can utilize rich response messages [1], such as a card response which uses URL [2], and if you're referring to Dialogflow Messenger then you could use a "renderCustomCard" [3] (which is called an 'actionLink' and you'd input a URL).

Here is a post [4] with some examples.

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