Dialogflow Analytics to See Total Interaction and Session

[Mustafa Durmuş]

Hello everyone,

I want to see the exact number of total interactions with my agent. But all i can see is the graph below. How or where can i access this information?

[Jun Lu]

Hey, 

As per the StackOverflow discussion at [1], you'll be able to browse and delete the interaction logs for your agent by following the instructions at [2]. 

[1] https://stackoverflow.com/questions/56564148/how-to-retrieve-usage-metrics-for-dialogflow-via-an-api

[2] https://cloud.google.com/dialogflow/es/docs/history

[Mustafa Durmuş]

Thank you for your response.

But what i need is this the image below. That image shows the exact number of sessions between spesific dates but this is only for dialogflow CX. I am looking it for dialogflow Essentials (ES). 

2 Haziran 2021 Çarşamba tarihinde saat 00:50:44 UTC+3 itibarıyla Jun Lu şunları yazdı:

[Sway (Cloud Support)]

The metrics that you're inquiring about are referred to as the analytics panel, which is available for both Dialogflow CX [1], and Dialogflow ES [2].

Within Dialogflow ES, it is located on the "Analytics" page, which can be seen on the main menu screen within the console.

[1] https://cloud.google.com/dialogflow/cx/docs/concept/analytics

[2] https://cloud.google.com/dialogflow/es/docs/analytics

[Jeff Williams]

Here is what it looks like in ES:

Hope this helps,

-Jeff

[Renate van der Bent]

I don't think you guys are understanding the question. I have the same problem as OP. In the Analytics tab in ES, the graph shows interactions and sessions per hour, but I (and OP) want to know the total number of sessions and interactions. Not per hour, but the total in a specified time frame. The only way to get that information from the graph is to manually add up all the numbers per hour which is obviously undoable. It would help to see a total number, or at least to be able to download the data so that we can calculate the total without manually counting.

[Devashish Mamgain]

Here is the hack, open developer console, check XHR request response :) 

Another way is to use kommunicate.io to connect your Dialogflow bot to see the analytics (Disclaimer: i am the founder of Kommunicate)