System entities not working

Ajith kumar

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Nov 10, 2020, 6:01:34 AM11/10/20

to Dialogflow Essentials Edition users

I have set training word "Today" as @sys.date parameter. it was working fine till morning, after that it stopped to detect date. it is going to fallback intent only. is this Dialogflow issue?

Svetlana Pastukhova

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Nov 10, 2020, 6:26:21 AM11/10/20

to Dialogflow Essentials Edition users

The Google Engineering team is looking into it, and the fix is under way.

We apologized for the inconveniences.

Svetlana Pastukhova

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Nov 10, 2020, 6:34:40 AM11/10/20

to Dialogflow Essentials Edition users

Could you please re-train your agent and check if the behavior is back to normal? Thanks!

Ajith kumar

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Nov 11, 2020, 12:17:25 PM11/11/20

to Dialogflow Essentials Edition users

Thanks for your response. It worked!!.

Itai Neter

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Dec 30, 2020, 9:13:13 AM12/30/20

to Dialogflow Essentials Edition users

Hey guys,

Sorry to jump on someone else's thread,

But I'm seeing the same thing when moving from the US to EU server.

The exact same bot has 0 validation issues. The EU one has 15!

The annotated text 'today' in training phrase 'Are you open today?' does not correspond to entity type '@sys.date-time'.

I tried changing today to @sys.date, didn't help.

Screenshot 2020-12-30 at 12.08.17.png

Monica (Google Cloud Platform)

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Dec 31, 2020, 11:17:13 AM12/31/20

to Dialogflow Essentials Edition users

Hello,
It might be a different issue, possibly related to changes in your organisation. Please check that you have reviewed and accepted the Legal & Compliance - Data Processing and Security Term (EU related) in the IAM & Admin --> Privacy & Security console page of your project.

Can you open a private issue tracker and provide your agent zip and the reproduction steps so we ca look into the issue? Thank You!

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