Providing phone numbers

[Javier Fernandez]

Hello, people.

I have the following problem: I'm trying to use DialogFlow to, among other things, give people access to my organization's phone book, but the responses keep reading the phone number like a regular number (ie: 345654 would be read as "three million four hundred and fifty six thounsand six hundred and fifty four").

How can I make it so it reads correctly?

Thanks a lot!

[Ali At Tayeb]

Hi,

If the phone number is saved with hyphens and parentheses, Dialogflow will read it as a phone number. For instance, if the number is saved as (123)235-3456, it will automatically detected it as phone number.