Dialogflow problem since 10/10/2021

[Anthony Stefano]

Hello every one,

In recent days, I have noticed some understanding problem in my bot. Without any change, some intents no longer respond correctly. Even intent with buttons and the exact phrase in a follow intent. Seems like the comprehension ability has been altered in general. Here is an example which has always worked and which has not worked for a few days.

Button: I am a tenant

               : I am not a tenant.

In the intention "I am a tenant" I had this in training sentence:

I am a tenant or his legal representative

I have removed the "legal representative" and it works. What worries me is that it has always worked.

Has anyone else spotted any issues these days?

[Andrew Cooper]

Hello, Thank you for your question.

Do you have the Dialogflow audit logs enabled for your project?

We recommend activating the logs Interaction logging to Dialogflow [1] and

Log interactions to Google Cloud [2] to help investigate the cause of this

behaviour. Enable logging and then retest your application to see if this

helps to locate whats happening.

[1]: https://cloud.google.com/dialogflow/es/docs/logging

[2]: https://cloud.google.com/dialogflow/es/docs/interaction-logging#toggle