Can Dialogflow execute From google Assistant to Telephony. SIP....

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Johnny Ritzer

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Dec 6, 2021, 12:50:23 PM12/6/21
to Dialogflow CX Edition users
Here is what im trying to do...

Google assistant ==> Dialogflow ==>SIP endpoint

https://cloud.google.com/dialogflow/es/docs/reference/rpc/google.cloud.dialogflow.v2beta1

TelephonyTransferCall

phone_number       string      Transfer the call to a phone number in E.164 format.

sip_uri     string      Transfer the call to a SIP endpoint.


{
  "fulfillmentMessages": [
      {
        "text": {
          "text": [
            "connecting the call"
          ]
        }
      },
      { "platform": "TELEPHONY", 
        "telephonySynthesizeSpeech": { text: 'you are being transfered to $CALLDEST } },
      {
        "platform": "TELEPHONY",
        //"telephonyTransferCall": {"phoneNumber": "+17771112222"}
        "telephonyTransferCall": {"sip_uri": "50...@sip.xxxx.com"}
      }
    ]
}

Mohammad Islam

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Dec 13, 2021, 1:37:39 PM12/13/21
to Dialogflow CX Edition users
I have tried to look further into the issue and have found this third party document and YouTube tutorial on how to integrate Dialogflow with Actions on Google which  may be related to your issue. 

It appears that you are seeking architectural support which is beyond the scope of this group. Please also note that Google Groups forum is meant for general discussion of the platform, not specific technical issues. You can find more info about Community Support Overview on Google Groups here.

If still the issue is not resolved or If you have any technical queries or think your issue is related to code, you can post at the Stack Overflow or Server Fault and a community of developers will assist you.

In case there are any technical issues or you would like to request any feature you can report it at the Public Issues by selecting the right component here

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