Would like to view user logs

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olusanya T. awodeyi

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Jun 28, 2022, 11:41:10 AM6/28/22
to Dialogflow CX Edition users
Is there a way of viewing user interaction logs (per user)?

Mayukh Bhaowal

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Jun 28, 2022, 7:39:20 PM6/28/22
to Dialogflow CX Edition users
I would assuming dialogflow request logs will be the user side of the interaction log whereas the dialogflow response on the bot side.
You can use that log structure to retrieve it.

does that help? What is the goal of retrieving the logs? Maybe there are other ways to do the same.

-mayukh

Raul Saucedo Ramirez

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Jun 29, 2022, 6:06:09 PM6/29/22
to Dialogflow CX Edition users

In this case, the Audit Logging from Dialog Flow as a part Cloud Audit Logs helps you answer the questions "Who did what, where, and when?" 


Your Google Cloud projects contain only the audit logs for resources that are directly within the Cloud project. Other Google Cloud resources, such as folders, organizations, and billing accounts, contain the audit logs for the entity itself.


You can see this documentation about it.

olusanya T. awodeyi

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Jun 29, 2022, 6:09:39 PM6/29/22
to Dialogflow CX Edition users
The goal is to 1. on the bot side, see responses by users, and observe the words they use to interact with the bot
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