Dialogflow Training - intent returns 500 error

[Christina Dechent]

Hi,

I'd need support on the following issue:

Test scenario:

I want to test sending wrong inputs to Google Dialogflow (~ inputs for which no intent is specified in my Dialogflow Agent)

Expectation:

I would expect a fallback intent to be sent back from google.

Actual result:

When I look at my intent history, I see the fallback intent displayed

When I look at my Training cases however, I receive a 500 error:

{
    "error": {
        "code": 500,
        "message": "Internal error encountered.",
        "status": "INTERNAL"
    }
}

Does someone know what's the problem here?

Thanks for the help :)

[Christina Dechent]

As the screenshots don't seem to be displayed above, please find them attached.

[Marianne Lerin]

Based on the use case described and the screenshots provided, it seems that the issue you’ve encountered falls under Dialogflow Essentials.

Note that Google Groups are meant mostly for general discussion. To report issues, prefer using other channels. For your use case, you may consider reporting the issue via Issue Trackers for Dialogflow Essentials (as described here) or via the Google Cloud support console (as described here).

If you have any other questions, please follow the instructions on this page about how to file reports about Dialogflow Essentials vs. Dialogflow CX.