How to identify an intent based on an audio file in a bucket

[Chi Lap Hong]

Hello there,

our current implementation of our dialogflow bot phone gateway is the following:

1. Our customer calls the call center bot
2. The bot will prompt the  the user for name, address and issue
3. Each intent has parameters containing the response of the user
4. The last intent will trigger a webhook whose information, such as parameters and sessionId will be sent to our backend service.
5. According to the documentation the audio file of the response will be exported to a given bucket. 

We aim to retrieve the audio file by the sessionId and the intendId. However, the 

name of the audio file is composed in the screenshot below.

How can we identify the audio file with its intent?

[Eduardo Ortiz Caraveo]

I think you are looking for this documentation since you want to send the audio and then detect the intent on an API.