Text To Speech settings in the agent for Dialogflow CX

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Jaiprakash Jayaraju

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Apr 21, 2021, 7:45:15 PM4/21/21
to Dialogflow CX Edition users
In Dialogflow ES we had an option to enable Automatic Text To speech for audio synthesis at agent, see the image below.  


tts_option_DF_ES.jpg
I could not find similar settings in Dialogflow CX ? is this option there somewhere else in CX ? OR is it fully controlled by the client seding outputAudioConfig ?

Yasar Ramjan Makandar

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Apr 28, 2021, 1:35:03 AM4/28/21
to Dialogflow CX Edition users

Currently, Dialogflow CX console doesn’t have the ‘Automatic Text To speech’ option for audio synthesis yet.


However, yes, you can use Dialogflow CX’s Client Libraries, Rest API, or RPC API to create speech responses that can be added as described at RPC API's OutputAudioConfig and REST API's OutputAudioConfig on your StreamingDetectIntentRequest and detectIntent method respectively. 


Moreover, you may also check Dialogflow CX’s advanced speech settings which are applicable for telephony integrations and specialized partner integrations. For more information, check the Speech and IVR settings section.
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