Using different Custom payloads for Dialogflow messenger and Facebook messenger integration in Dialogflow CX

[Boštjan Hozjan]

Hey, I posted the question on Stackoverfow but still didn't get the answer yet. Since I'm in kind of a hurry I did some research and found a partial solution (posted it as an answer) but one issue still persists.

I'd be very happy if someone takes a look and tries to help.

The question is not really short so I'm just posting a link here to the post itself: Link to post


Thanks :D

[Boštjan Hozjan]

Anyone with any idea?

[Monica Parpalea]

Hello,
The engineers are working on implementing using custom payloads for different integrations in a single agent for Dialogflow CX. You can subscribe to get automatic updates on the progress made on this feature request by selecting the star listed at the left side of the thread title.

In the meantime, a possible workaround would be to use different agents for the integrations.

As for the remaining questions in your SO answer, please note that Google Groups forum is meant for general discussion of the platform, not specific technical issues. You can find more info about Community Support Overview on Google Groups here. Opening a Stackoverflow thread is the recommended way to report issues and find possible solutions; for example this answer here.

[Boštjan Hozjan]

Thanks, finally samo specific answers :D And the feature that's being developed is exactly what I need :)

I'll definitely subscribe to the updates, but in the meantime - do you have any or at least some approximate date info about when will this be developed? Are we talking days, weeks, months?

[Boštjan Hozjan]

Also,  I urge all fellow developers which are interested and/or use Dialogflow CX, to check the feature link and visit the IssueTracker and star the issue. Since starring the issue more times makes it more important, this would also influence the feature's development speed :) Thanks.