Applying different NLU settings to a flow based on languages?

[Alok Gupta]

Hi,

If a virtual agent is configured for 2 languages (for example, English and Spanish),  is it possible to apply different training models to a given flow based on their languages?

Thanks,

Alok

[Riel Airen Ponce]

Unfortunately, you cannot set a different NLU setting to a flow depending on the selected language. Once you’ve set or updated the agent settings of your default language, this change will automatically be visible on the additional languages and vice versa.

Moreover, note that for multilingual agents, most data is common for all languages including the agent settings. You may also check the language-specific data that can be updated and supplied depending on the selected language.

[Alok Gupta]

Thanks for your response.

		ALOK GUPTA Architect, Emerging Solutions M: (562) 276-8980

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