Multi Language IVR Application

[Chandra Nellore]

I create an App instance in AAEP and not sending any language in vendor params, so by default language it will be en or en-us. how can I change the language in dialogflow Default Start Flow and start the flow with that language

Where can I set this below payload in default welcome intent

{
        "avaya_telephony": {
                "set_language_code": "fr-fr"
                }
}

after adding this, default language will be updated and control shifts to fr-fr app section automatically or do we have to set any other session params after this to start app with latest language

[Kevin Tielve]

I am not very familiar with the Avaya telephony integration but doesn't the language have to be configured with Avaya's system? [1]

If not, could you point to the documentation you are referring to for the configuration you are trying to set up?

[1] https://cloud.google.com/dialogflow/cx/docs/concept/integration/avaya#lang