Dialogflow CX Edition users

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Ask general questions about the Dialogflow CX edition. Note: New members messages are moderated

To report Dialogflow CX issues or file feature requests:

If you have a paid Google Cloud support plan and use the Dialogflow CX edition, open support cases through the Google Cloud support console.
Otherwise, check other support options on the Dialogflow Getting Support page.

For Dialogflow service status, check the Google Cloud Status Dashboard.

To ask general questions about the Dialogflow Essentials edition, join the Dialogflow Essentials Users group.

0 selected

Jason Cheung, … Johnny Ritzer13

2:17 PM

Integration: Error when integrated with Genesys Cloud

As far as functionality could this even work between NestHubs to dialogfflow to TelephonyTransfer

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Integration: Error when integrated with Genesys Cloud

As far as functionality could this even work between NestHubs to dialogfflow to TelephonyTransfer

2:17 PM

Aman Deep Bisht, Jun Lu2

Jan 25

Dialogflow CX Messenger not working

Hi, It is hard to say what might have happened based on your information provided, thus I suggest

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Dialogflow CX Messenger not working

Hi, It is hard to say what might have happened based on your information provided, thus I suggest

Jan 25

Amyn Rajwani

Jan 24

CX Bot Accuracy

Hello, how can I tell if my bot is being accurate with the responses it is providing to my users? In

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CX Bot Accuracy

Hello, how can I tell if my bot is being accurate with the responses it is providing to my users? In

Jan 24

Wilfred Dee

Jan 24

Dialogflow CX integrated with Genesys Cloud Voicebot

Hi Dialogflow CX users: I wonder if anyone else has seen this error on Dialogflow CX ? I am able to

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Dialogflow CX integrated with Genesys Cloud Voicebot

Hi Dialogflow CX users: I wonder if anyone else has seen this error on Dialogflow CX ? I am able to

Jan 24

Gagan Bhardwaj, … Olusayo Akinlaja5

Jan 17

Dialogflow ES: How to retrieve Confidence Score?

Hello, Gagan Thanks for providing more clarification. I am hopeful that I understand your question

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Dialogflow ES: How to retrieve Confidence Score?

Hello, Gagan Thanks for providing more clarification. I am hopeful that I understand your question

Jan 17

Maryam Guessous, Moe Shahin2

Jan 12

Integrating DIalogflowCX with whatsauto

HI, Not sure i fully understand what you mean by "when I modify an agent in dialogflow CX, it

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Integrating DIalogflowCX with whatsauto

HI, Not sure i fully understand what you mean by "when I modify an agent in dialogflow CX, it

Jan 12

Arshika, Paula Gallucci Zurita2

Jan 7

Is DTMF inputs are working if we use dialogflow cx phone gateway or not?

DTMF on CX by using Phone Gateway integration is supported by configuring DTMF for a parameter with

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Is DTMF inputs are working if we use dialogflow cx phone gateway or not?

DTMF on CX by using Phone Gateway integration is supported by configuring DTMF for a parameter with

Jan 7

Mujahid Ramzan, Efim Muratov2

Jan 3

when open flutter application how to show welcome messge in chat bot .i am using dailogflow

Please note that this group is for general Dialogflow CX questions, as per its description, not

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when open flutter application how to show welcome messge in chat bot .i am using dailogflow

Please note that this group is for general Dialogflow CX questions, as per its description, not

Jan 3

Efim Muratov

12/22/21

Re: Issues with State/Pages

As per the group's description, If you have a paid Google Cloud support plan and use the

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Re: Issues with State/Pages

As per the group's description, If you have a paid Google Cloud support plan and use the

12/22/21

Erin Karam, Jun Lu2

12/20/21

End Flow - Repeat Last Page Entry Fulfillment

Hey Erin, Have you tried the suggestions as discussed at [1]? If not, can you look into the

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End Flow - Repeat Last Page Entry Fulfillment

Hey Erin, Have you tried the suggestions as discussed at [1]? If not, can you look into the

12/20/21

Mladen Milanovic, Moe Shahin2

12/20/21

Dialogflow CX, DialogFlow Messenger and partial response

HI, Would you please clarify further on what is the behavior noticed when using the dialogflow

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Dialogflow CX, DialogFlow Messenger and partial response

HI, Would you please clarify further on what is the behavior noticed when using the dialogflow

12/20/21

Jonathan Behr, Olusayo Akinlaja2

12/16/21

403 Error - Permission Denied

I understand you are trying to assign roles to your users from the IAM&Admin[0] of your GCP

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403 Error - Permission Denied

I understand you are trying to assign roles to your users from the IAM&Admin[0] of your GCP

12/16/21

Johnny Ritzer, Mohammad Islam2

12/13/21

Can Dialogflow execute From google Assistant to Telephony. SIP....

I have tried to look further into the issue and have found this third party document and YouTube

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Can Dialogflow execute From google Assistant to Telephony. SIP....

I have tried to look further into the issue and have found this third party document and YouTube

12/13/21

Muqaddas Rashid, … Rodrigo Jara8

12/8/21

SmallTalk in DIalogflow CX

You can use the Small Talk pre-built agent as a template, exporting the flow of the pre-built as

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SmallTalk in DIalogflow CX

You can use the Small Talk pre-built agent as a template, exporting the flow of the pre-built as

12/8/21

Ashwin Phadke2

12/3/21

Integrations : Something went wrong

NVM, it's working now. Thanks. On Friday, December 3, 2021 at 6:03:05 PM UTC-5 Ashwin Phadke

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Integrations : Something went wrong

NVM, it's working now. Thanks. On Friday, December 3, 2021 at 6:03:05 PM UTC-5 Ashwin Phadke

12/3/21

Muqaddas Rashid, … Shameem Ferdous4

12/1/21

Custom payloads for multiple integrated platforms

A possible workaround is recommended here [1] until this is implemented in Dialogflow CX. I would

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Custom payloads for multiple integrated platforms

A possible workaround is recommended here [1] until this is implemented in Dialogflow CX. I would

12/1/21

Divya Mamgai, Fabio De Angelis2

11/26/21

@sys.date-time entity has P0 bugs

Hi, this kind of issues many times depends on whether they have trained their agent properly, the

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@sys.date-time entity has P0 bugs

Hi, this kind of issues many times depends on whether they have trained their agent properly, the

11/26/21

Dimid Duchovny, Fabio De Angelis2

11/22/21

Sentiment Analysis from the CX console

Hi, Looks like it is not possible to enable it from console in Dialogflow CX. In Dialogflow ES it is

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Sentiment Analysis from the CX console

Hi, Looks like it is not possible to enable it from console in Dialogflow CX. In Dialogflow ES it is

11/22/21

Irakli Beselidze, Svetlana Pastukhova2

11/22/21

How do I change my agent's voice to australian male voice?

You can change voice settings in the API requests. Please take look at the following example for the

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How do I change my agent's voice to australian male voice?

You can change voice settings in the API requests. Please take look at the following example for the

11/22/21

Boštjan Hozjan, Monica Parpalea5

11/19/21

Using different Custom payloads for Dialogflow messenger and Facebook messenger integration in Dialogflow CX

Also, I urge all fellow developers which are interested and/or use Dialogflow CX, to check the

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Using different Custom payloads for Dialogflow messenger and Facebook messenger integration in Dialogflow CX

Also, I urge all fellow developers which are interested and/or use Dialogflow CX, to check the

11/19/21

Amyn Rajwani, … Fabio De Angelis4

11/18/21

Re: How to Add Star rating on the bot

Hello, I could not find a tutorial for your specific use case (gathering feedback) but I have found

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Re: How to Add Star rating on the bot

Hello, I could not find a tutorial for your specific use case (gathering feedback) but I have found

11/18/21

Amyn Rajwani, Shameem Ferdous2

11/10/21

Sentiment Analysis Setup

You can find the bellow documentation [1]-[2] helpful. [1] https://cloud.google.com/dialogflow/cx/

unread,

Sentiment Analysis Setup

You can find the bellow documentation [1]-[2] helpful. [1] https://cloud.google.com/dialogflow/cx/

11/10/21

Amyn Rajwani, Fabio De Angelis3

11/10/21

Re:Exporting Intents and Training Phrases

Hello, thank you for this. My plan was to export the intents and responses and training phrases to an

unread,

Re:Exporting Intents and Training Phrases

Hello, thank you for this. My plan was to export the intents and responses and training phrases to an

11/10/21

Rajasimman R, … Dilpreet Kaur3

11/4/21

Custom Payload Not working

Main points to consider when using custom payload in Dialogflow: - Custom payloads work only when you

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Custom Payload Not working

Main points to consider when using custom payload in Dialogflow: - Custom payloads work only when you

11/4/21

Joshua Chestang, … Efim Muratov4

11/4/21

Not nearly enough support for Flutter

Also, As per the release notes "The Flutter SDK now comes preinstalled in Cloud Shell". On

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Not nearly enough support for Flutter

Also, As per the release notes "The Flutter SDK now comes preinstalled in Cloud Shell". On

11/4/21

Yash Shah, Jun Lu2

10/20/21

Query

Hey, It seems that you're asking about building Dialogflow CX agent with open questions? If so,

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Query

Hey, It seems that you're asking about building Dialogflow CX agent with open questions? If so,

10/20/21

Edwardzilla, Efim Muratov2

10/20/21

Please tell me how to 1. Export my AI but not as a zip file but as an AI. 2. Get it to recognise my voice as it isnt working 3. How do i get custom voices 4. How do i upload this to a raspberry pi.

Please note that this group, as per its description [1] is meant for general questions about the

unread,

Please tell me how to 1. Export my AI but not as a zip file but as an AI. 2. Get it to recognise my voice as it isnt working 3. How do i get custom voices 4. How do i upload this to a raspberry pi.

Please note that this group, as per its description [1] is meant for general questions about the

10/20/21

xunvi bot, Swaylan Woodley2

10/19/21

Simulation of human responses and multi-page carousels with the payload.

To set the right expectations, please note that Google Cloud Platform support does not support

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Simulation of human responses and multi-page carousels with the payload.

To set the right expectations, please note that Google Cloud Platform support does not support

10/19/21

Ali Mojiz

10/19/21

Dialogflow phone gateway to webhook and back

Hey, After intent detection by dialogflow through phone gateway, I want to route it to a webhook and

unread,

Dialogflow phone gateway to webhook and back

Hey, After intent detection by dialogflow through phone gateway, I want to route it to a webhook and

10/19/21

Cédric CAVROIS, … Alok Gupta3

10/18/21

"Invalid update mask" on updateEnvironment

Try "version_configs" as an update mask. On Wednesday, September 22, 2021 at 11:18:55 AM

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"Invalid update mask" on updateEnvironment

Try "version_configs" as an update mask. On Wednesday, September 22, 2021 at 11:18:55 AM

10/18/21