Final Exit Read Online
Germaine Greenweig
Please send your concern to parkingcust...@abm.com. We will need details of which airport/parking lot you used, when you entered and exited the parking lot, your license plate number, and any back up documentation you may have, such as parking tickets, receipts, or online booking documentation.
The system should recognize your plate and open the gate at both the entry and exit. If you arrive with a different plate, or your plate is misread by the system, scanning the QR code will allow you to enter the lot. If you do not have your QR code with you, please hit the call/help button and the control room will allow you to enter under the reservation and avoid a second fee.
E-ZPass Plus CANNOT be used as a form of payment when prebooking, and if you prebooked and enter through an E-ZPass only lane, you will incur a second fee when exiting. It is an accepted form of payment for drive-up travelers who did not prebook and enter and exit in the designated lanes. Drive-up travelers using E-ZPass entry will not be issued a ticket. For more information see -zpassny.com/en/home/plus.shtml.
If you paid for a Premium Reserved space, follow the signs leading to the Premium Reserved Parking designated space in the lot specified on your booking, and leave a printout of your reservation on the dashboard.
If you need to change the lot you prebooked for, please review your reservation confirmation and you will see a link to revise your booking. If the revision causes a fee change, you will be fully refunded for the initial reservation and fully charged for the new one generated. (For A, B, or C parking lots at EWR only, if your terminal changes and you cannot make the change in the system to the needed lot, your reservation for A, B, or C will be honored in any of these three lots.)
If you need to change plate, please review your reservation confirmation and you will see a link to revise your booking and update your plate. Please keep the QR code handy as you may still need it to enter the lot under your reservation.
If you need a receipt for an exit payment, please email parkingcust...@abm.com to request a copy. Please provide which airport, your license plate, the transaction date, and the transaction amount.
You will be asked to pay the difference at the gate when exiting the lot. Any extended days will be charged the prebook rate. Please note that we cannot be responsible for airline or weather-related issues that prevent you from returning in line with your reservation.
You may cancel for any reason and obtain a refund, up to one (1) hour prior to your booked entry date and time. You can click the link in your reservation email to cancel or revise your reservation. Refunds are only made to the credit card that paid for the booking.
If you do not have an online account or not able to cancel your booking online, then reach out to parkingcust...@abm.com for further assistance and please provide your booking confirmation number.
If you choose to park in the Economy/Long-Term lot at EWR only, there is no discount adjustment that can be made when you exit and you may want to consider pre-booking these lots as there is a discount off the drive-up rate when you do.
It is possible to amend or cancel a booking if it is at least one (1) hour prior to your noted arrival time, and you are NOT already parked in the lot. To do so go to the "Manage My Booking" section, located under 'Parking' on the Airport homepage (click here). You will need the booking reference number from your booking confirmation and the email address you provided during the booking process in order to access this file.
Prebookers are allowed to enter two hours earlier than their booked time and exit two hours after their booked time. If you enter more than two hours early, you will need to pull a ticket to enter the lot. Upon exiting, DO NOT insert the ticket.
Instead, hit the call/help button and the control room will only charge for the early entry at the prebook rate. If you overstay more than the two-hour window when returning, the system will prompt you for payment at the exit and it will be at the prebook rate.
Enter the lane labeled for pre-bookings and your license plate will be scanned and when recognized, the barrier gate shall rise, and you can enter. Should there be a problem with reading your license plate, simply scan your booking confirmation QR code or press the call/help button for help. Do not pull a ticket or enter through the E-Zpass lane, otherwise you may get double charged at the exit.
Simply drive to an exit lane and the camera should recognize your license plate. The barrier gate will automatically rise, and you are free to exit the parking garage. Should the barrier gate not rise, simply scan the QR code from a printed confirmation email or your phone. This will raise the barrier gate. If the gate still does not rise, press the call/help button on the bottom right-hand corner of the machine.
If you have stayed longer than your original booking you will be asked to pay for the additional time. The overstay fee will be displayed and you will need to insert a credit card to pay. The barrier gate will then rise and permit exit.
Please note that your reservation number will be provided during the booking process. We suggest you screen shot or jot it down. Should you not receive the confirmation email, please provide the reservation number to parkingcust...@abm.com for help.
Step 1: Log on to the Airport website (click here). Insert your date and time of arrival at the parking facility and your date and time of departure from the parking facility as well as the terminal you will be travelling to/from on into the boxes provided.
You will be required to enter the license plate details of the vehicle you will bring to the parking facility. Please ensure that the license plate details you enter are those of the actual car you will use on the day that you park.
NOTE: Federal Circle and the JFK Discount lot have an attendant check you in and out. You will not see a QR code in your reservation. At LGA and EWR, peak periods may allow for temporary manual lots and no QR code will be generated.
If you are not seeing any credit card fee, then the booking did not complete and there could be a firewall issue. Please try using a different device and/or browser/wifi network to create a reservation as some devices or networks have a firewall that can block certain website.
Email parkingcust...@abm.com and note your prebooking number in the SUBJECT line, and in the body of the email, note your concern and provide any additional information about your concern.
No, you cannot reserve a specific parking space under a standard booking. Once you enter the lot you can park in any open space that is not designated as premium (or handicap unless you have the proper credentials).
There is a maximum of 30 days for your prebooking. Should you need to park beyond 30 days, you must reach out to parkingcust...@abm.com prior to your 30th day in the lot to ensure your vehicle is not deemed abandoned by the PAPD and impounded.
Prebookers are allowed to enter two hours earlier than their booked time and exit two hours after their booked time. If you enter more than two hours early, you will need to pull a ticket to enter the lot. Upon exiting, DO NOT insert the ticket. Instead, hit the call/help button and the control room will only charge for the early entry at the prebook rate. If you overstay more than the two-hour window when returning, the system will prompt you for payment at the exit and it will be at the prebook rate.
A lot may close to "drive-up" traffic, but you will be allowed in with your reservation. Should there be a needed situation to not allow prebookers into their booked lot, the prebookers will be redirected to a different lot and the reservation will be honored. You will need to enter that lot through the Prebook lane (NOT the E-ZPass lane) and pull a ticket. When you get to the exit, do NOT insert the ticket. Please hit the call/help button on the exit machine and let our staff know that you have a reservation that can be applied.
When re-entering, you will need to enter through the Prebook lane (NOT the E-ZPass lane) and pull a ticket. When you get to the exit, do NOT insert the ticket. Please hit the call/help button on the exit machine and let our staff know that you have a reservation that can be applied.
Your reservation is based on your license plate. When you enter the lot you booked for, the system should be able to read your license plate and enter you under your reservation. If there is an issue with the gate rising, please scan your QR Code located in your reservation confirmation email.
Visit and follow the four steps to pre-book your parking for the San Francisco International Airport (SFO) Parking Garages. Once your booking is complete, you will receive a Booking Confirmation email including your booking reference and booking code (QR code). The QR code is required to enter and exit the garage. The booking reference is essential if you later need to review, amend, or cancel your booking.
At this time, the Pre-Booked Parking website offers Long-Term Parking, Domestic Garage, ParkFAST, International Garage G, and International Garage A products. Online bookings are not currently available for our ParkVALET parking product.
Yes! We now offer short stay/hourly parking rates on the Pre-Booked Parking website. Just select your travel dates and times and the system will automatically calculate your total cost with the correct daily and/or hourly rates.
At this time, accessible (ADA) parking cannot be booked online. Accessible parking is available for holders of valid permits or license plates in all SFO garages on a first-come, first-serve basis. You should book your preferred parking product and find an accessible parking stall in the designated area.
By pre-booking your parking online, you are paying for your parking in advance. At this time, we cannot fully guarantee that a parking stall will be available at all times in the garages. However, we will make every attempt possible to have a stall available for the parking product booked at the time and date indicated in your Booking Confirmation email. You will still be required to find an open stall on entry.
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