Homedics Scale Lo Error

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Barb Frison

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Aug 3, 2024, 5:43:49 PM8/3/24

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The "Err" problem is a very common one but no one so far could predict the reason causing this.It means that there has been an
error in the scale measurement.The only solution mentioned everywhere is to Step off the scale until its LCD screen blanks and Step back on the scale.

In general the procedure is to tap the power or set button until it brings up the height and then hit the arrow keys until you get to the correct height. Hit the power or set after each entry usually height, age, gender, athlete mode. It will then beep and you will need to hit the arrow up until you see 1 (this is the memory number) tap the set or power and it will beep again. The scale is now programmed.

The general recall procedure is to hold the power or set button down for 2 seconds (or tap the up arrow) until the memory number goes up. Then just tap the power or set and it will beep. Then step on the scale to get the information. The weight will be first, then running zeroes, then thefat%, and finally water%.

If the reset is successful, you should receive a weight right away. If you continue to receive one of the error messages above please call our Customer Service department or contact us via email. You can also try the reset procedure a 2nd time. Sometimes the reset procedure will work the second time.

Weighing yourself twice right away is not a way to test the accuracy of your scale. The scale is calibrated for accuracy at the factory. The only definite way to check for accuracy in the home is using certified weights.

We recommend keeping the scale in the same position at all times, on a flat, hard surface. If you have to store it, the scale parts may shift causing you to have to initialize the scale during your weighing process.

Every method of measuring body fat can differ. The results from the water test, or calipers will differ from a BIA body fat scale. The key to measuring body fat is to use that method consistently. If you use a scale, use the same scale over and over. You should not compare the results with a scale at the gym.

Another difference is body fat monitors that are hand held versus step on. The hand held methods will not necessarily measure throughout the entire body, whereas the step on type will be more accurate.

Often this can be fixed by gently pressing down on the LCD screen until the body of the unit is firmly reconnected. If the error cannot be fixed without dissembling the scale and your scale is still under warranty, please visit our Warranty page for more information on replacing your scale.