Ihave a HP Pavilion 15 cc129tx. And I have facing this issue for very long time and now I want to remove this issue and I have googled this and I find a only way to replace my battery but I really don't want to replace my battery I just want to use my laptop with plugged in and I want to solve this problem without replace my old battery! is there any way to get rid of this message without replace the old battery?
If you don't want to replace your battery, OK, then remove it. BUT when you do this, make sure your laptop is always plugged into an uninterruptable power supply (UPS), so that in case of a power outage or brown-out, your laptop is not damaged. However, purchasing a UPS has a cost -probably more than a quality non-HP replacement battery for your laptop would cost.
Hello, I woke and when I went to charge my laptop, HP ENVY 15-u010dx x360 Convertible PC (ENERGY STAR), while it was off the charge light next to the charging port was blinking white. Then as I used my laptop throughout the day it kept blinking white whether it was plugged in or not. When I plugged it in the charging status would say, "plugged in, not charging". When I had it plugged in and was using it the battery didn't noticable depleat but it would not charge at all. No error messages came up. This happened out of the blue. If anyone knows anything that'll help it would be greatly appreciated.
I understand that you have an HP ENVY 15-u010dx x360 Convertible PC. I read that the laptop powers on and you're able to work on it. But the battery does not charge. The charging light is white and keeps blinking. There is a message on the battery icon stating "plugged in, not charging".
I do appreciate your very detailed post with included images. It is not, however, applicable to my HP Envy dv6 x360 Convertible because the battery in my notebook is not removable. I did attempt the other steps such as deleting the battery drivers but to no avail. For about three months, my battery was "plugged in, not charging" but remained at 66%. Over the past three weeks, the charge - all while still showing "plugged in, not charging" - has steadily declined first to 17%, then 11%, and for the past 10 days it fluctuates from 7% to 8% to 9% and goes back and forth between those numbers. And although I have my Power Options set for my computer to shut down at 10%, it has failed to shut down at any point. I can power down and the computer and it will power back on. I can do a hard reset, I believe that is what it is called, and press F2 and run the diagnostics on my battery. All tests (and I ran all the diagnostic tests, not just on the battery) came backloading that everything was within normal operating parameters (my phrasing).
Is there any other method that might be available to those that own HP Notebook with batteries that cannot be removed? Any help you can provide, or if you can point me in the right direction, would be greatly appreciated. Thanks. Philip
I am not a HP support employee but I've actually seen this problem occur multiple times being related to a faulty charger. Is there any chance you already tried charging the battery with a different charger to see if the problem persists?
The battery in my Spectre is internal as well and cannot be unplugged w/o removing the back, but I followed the steps of unplugging and holding down the power button for 15 seconds, then plugging it back in and powering it back on and that resolved the problem for now at least.
Had same issue, HP Envy 15 something. I did have a removable battery so when did the reset properly by removing battery and unplugging and then holding down power button, was able to get the light to turn orange and the battery to start charging. Will see if continues. Not sure what causes this but some other threads thought it was related to windows 10 updates. I suppose that's possible. Anyway, thanks for the solution.
My HP Envy m6 Notebook M1W21UA#ABA has the same problem. Since it does not have a removable battery, I went ahead and removed the bottom housing cover, disconnected the laptop, depressed the power button for 60 seconds, and tested finding no improvement - Windows 10 also intermittently detects the power cable plugged in, while most of the time only reporting battery as being in use and does not charge. The battery charges as expected once the system has been shut down.
At this point the battery indicator is now showing amber as it should and the battery charging at a normal rate like it used to. So my problem seems to be solved now. Is it really required to uninstall and reinstall the battery drivers like the tutorial recommends?
Even when power cord plugged in it will not turn on. If I remove and reinstall the battery it will come on both in battery mode and AC. At the same time my HP Support Advisor and HP Advisor s"stopped working".
Let the process complete, then type exit and hit enter. Shutdown the notebook, unplug the AC Adapter unplugged, remove the battery, and then hold down the Power button for a full minute.
Now, plug in the AC Adapter without the battery inserted, start the notebook, open windows Control Panel, open Device Manager, expand the entry for Batteries, right click on and the Microsoft ACPI Compliant Control Method Battery and select Uninstall - do not uninstall anything else here. When the uninstall is complete, shut the PC down, unplug the AC Adapter, re-insert the battery and then start the PC on just the battery. Windows will automatically reinstall the driver - leave Windows running for a few minutes. Shutdown the PC again. Now plug in the AC Adapter ( with the battery still inserted ) and start the notebook to see if this has helped the issue at all.
However I don't need the battery as most of the time I am using it plugged. I tried to remove the battery and run but it does not run without battery. I purchased a new battery (not original, since HP stopped producing old batteries) but it does not boot with it (even it is the SAME 7.7V - 41W). I now returned the old battery and the laptop is working. Can I somehow remove the battery and run the laptop without it? (maybe plugging the power cable directly to input caple without going through battery?)
Leave the old battery in so you can use the laptop. Depending on the computer, the charger is normally designed to charge the battery and may not power the computer by itself. For laptops, even if possible, it is not a good idea to run without a battery. That is a general comment for completeness as your machine does not start without a battery.
So if the old battery is dead, but the computer powers on with the battery installed, and not when the battery is out, so the charger is giving enough power to run the laptop so your point about no battery no laptop is invalid.
Just had the same issue with a HP Elitebook 820i. Device wouldn't boot, even with AC power plugged in. Well it would, the laptop started and then 5-6 seconds after it booted it'd power off without warning or error with or without an AC charger plugged in. Power light wasn't on, but would flash a few times on start up (it should be always on).
Edit: I've removed the battery completely and actually with the battery completely removed it does seem to work. So if you have a bad battery, you're forced to completely remove it, however i should add it didn't boot up automatically. I had to faff around in uefi to make it boot, maybe the settings are somehow preserved by the battery?
The majority of laptops run on a power supply even without a good battery installed. Some unscrupulous companies may make a laptop that forces you to continue to buy batteries to use your laptop. In 30 years of IT I have never encountered any laptop that wouldn't run off a charger with a bad battery installed. Just leave the bad battery installed to fill in the hole.
If your laptop won't work without a good battery then you have a problem. Maybe the power supply is not providing enough power to run the laptop without the battery. Check and see what the power requirements of your PC, then test your charger to see if it is the same or slightly more than the specified voltage range. If its under that voltage that may be your issue.
I can't speak as "authoritatively" as all the other posters here, so let me just supply a data point. My HP Pavilion 14 dq-1xxx runs just fine on the stock power brick with the battery removed. I did get a CMOS check-sum complaint upon the first boot, but haven't seen it again. Just my 2 cents.
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