Customer Refused to Received for some missing parcel || 25A9A3WE1A65WU || 04-09-2025

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robi rasel

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Sep 4, 2025, 7:12:15 AM9/4/25
to 'Md. Ariful Islam Kabir' via Dhaka Metro RedX, Issue Resolution, Issue Resolution, CONTROL & COMPLIANCE - REDX, Nawazul Sharif, Israt Jahan Nitu, REDX Control Tower Team, Lost & Damage and ITLD CT, Issue Resolution, REDX MH IR Team, IR Team, Md. Ariful Islam Kabir, Md. Shamim-Ul- Hasan, dhakametrog...@gmail.com, mirpur...@googlegroups.com, Md.Zillur Rahman, robi rasel, Rabbi TL Mirpur Hub RedX, Aminul Haq, Md. Rakonuzzaman, Md. Mizanur Rahman, Shadesh Roy
Dear Concern,
Hope you are doing well. I would like to inform you that we (Mirpur Hub) have received this parcel from  Azimpur Hub . The rider finds the parcel defective .The delivery agent went to deliver this parcel. When the customer opened the parcel in front of the delivery agent, the customer found some missing part of this parcel. Then the customer  delivered  his parcel. Mirpur Hub will not take any responsibility for this parcel. I have shared the video of this parcel and parcel id.

Tracking ID: 25A9A3WE1A65WU
Bulk ID :mf4ukued-66l35_09-04
Shop ID :633795
Shop Name :Hira Gift Galary
Source hub :Azimpur Hub

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Thanks & Regards


MD.RASEL HOSSAIN

Operations Associate (Mirpur Hub)

REDX Logistics Limited.

Mobile: 01620104520

Email: robirasel49@gmail.com

robi rasel

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Sep 4, 2025, 7:13:11 AM9/4/25
to 'Md. Ariful Islam Kabir' via Dhaka Metro RedX, Issue Resolution, Issue Resolution, CONTROL & COMPLIANCE - REDX, Nawazul Sharif, Israt Jahan Nitu, REDX Control Tower Team, Lost & Damage and ITLD CT, Issue Resolution, REDX MH IR Team, IR Team, Md. Ariful Islam Kabir, Md. Shamim-Ul- Hasan, dhakametrog...@gmail.com, mirpur...@googlegroups.com, Md.Zillur Rahman, Rabbi TL Mirpur Hub RedX, Aminul Haq, Md. Rakonuzzaman, Md. Mizanur Rahman, Shadesh Roy
WhatsApp Video 2025-09-04 at 5.08.17 PM.mp4
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