Re: Customer Refused to Received for some Wrong parcel || 25A8A6WE19UGQP||23-08-2025
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Zinia Shabnam
Aug 23, 2025, 7:49:36 AM8/23/25
to Shadesh Roy, Return Team, Taposh Ray, CONTROL & COMPLIANCE - REDX, Issue Resolution, IR Team, Md. Sarwar Hossain, Nawazul Sharif, sayma_...@shopup.org, 'Md. Ariful Islam Kabir' via Dhaka Metro RedX, Issue Resolution, Israt Jahan Nitu, REDX Control Tower Team, Lost & Damage and ITLD CT, Md Ferdous Ali, Nasir Uddin, Md. Sumon, Borhan Uddin, Aminul Haq, Rabbi TL Mirpur Hub RedX, robi rasel, Mahadee Hasan, Md. Rakonuzzaman, Md.Zillur Rahman, Md. Mizanur Rahman
Working on this issue, please do the process to return the parcel asap.
On Sat, Aug 23, 2025 at 2:33 PM Shadesh Roy <shadesh...@gmail.com> wrote:
Dear Concern,
Hope you are doing well. I would like to inform you that we (Mirpur Hub) have received this parcel from REDX Central Mother Hub . The delivery agent went to deliver this parcel. When the customer opened the parcel in front of the delivery agent,Then the customer saw this parcel and said that this is not the parcel he ordered.Then the customer returned his parcel. And Mirpur Hub will not take any responsibility for this parcel. I have shared the video of this parcel and parcel id.
Source hub : REDX Central Mother Hub
Parcel ID: 25A8A6WE19UGQPBulk ID : meneg3xi-691dt_08-22shop id - 501735Shop Name : Daraz Bangladesh
Thanks & Regards
| REDX |
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