Merchant unreachable Return parcel issue || Mangoes of Rajshahi-575671| Mirpur Hub || 27-Feb-2023

0 views
Skip to first unread message

Muksudul Alam Topu

unread,
Feb 27, 2023, 10:26:27 AM2/27/23
to Fatik Fahad, etur...@shopup.org, REDX Control Tower Team, Shuvo Marchel Costa, rajau...@shopup.org, SM Imran Hossain, Md. Moniruzzaman, Issue Resolution, Nazmul Hossain, Taposh Ray, Mahfuzul Islam, Md. Rakibul Islam, MD Zahid Hasan, Dewen Ali Hossain Porag, Md. Shofiquddin, Riad Sarkar Santo, dhakame...@googlegroups.com
Dear Concern,
I am writing to inform you that I have been unable to reach one of our merchants regarding their return parcel. Despite multiple attempts to contact them, I have not received any response.
As per our return policy, it is important that we receive the returned item within the specified timeframe. However, due to the merchant's unavailability, I am afraid that we may not be able to meet this requirement.

I kindly request your assistance in this matter. Please let me know if there are any alternative ways to contact the merchant or if you have any suggestions on how we can proceed with the return process.
We have  total - 3 pcs return parcels till now

Tracking Id     : 23A215WESBM65,23A217FRSDHJG,23A219SUSG4AX
Shop Name/Id :Mangoes of Rajshahi-575671
Kam Name     :   Fatik Fahad
Please do the needful as soon as possible so that we can clear our backlog. Thank you
Dear @Fatik Fahad  Bhai, We value your assistance in resolving this matter promptly, and we look forward to hearing from you soon.

Thanks & Regards

Muksudul Alam Topu
Inbound Team (Pick-up & Return Team)
operations{REDX Logistics Limited }
Mirpur HUB.
Location : House-07, Road-07, Mirpur 7, Dhaka-1216 | Bangladesh
Phone:01567957181,+8809638353929





Mailtrack Sender notified by
Mailtrack 		02/27/23, 09:26:05 PM
Reply all
Reply to author
Forward
0 new messages