Customer Refused to Received for some missing parcel ||2511A1SA1AU7AO || 02-11-2025

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Shadesh Roy

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Nov 2, 2025, 3:33:00 AM11/2/25

to 'Md. Ariful Islam Kabir' via Dhaka Metro RedX, Issue Resolution, Issue Resolution, CONTROL & COMPLIANCE - REDX, Israt Jahan Nitu, REDX Control Tower Team, Lost & Damage and ITLD CT, Issue Resolution, REDX MH IR Team, IR Team, Md. Ariful Islam Kabir, MD Biddut Hossain, Liza sharker jui, dhakametrog...@gmail.com, mirpur...@googlegroups.com, Md.Zillur Rahman, robi rasel, Rabbi TL Mirpur Hub RedX, Aminul Haq, Md. Rakonuzzaman, Md. Mizanur Rahman

Dear Concern,
Hope you are doing well. I would like to inform you that we (Mirpur Hub) have received this parcel from Tejgaon Hub.The delivery agent went to deliver this parcel. When the customer opened the parcel in front of the delivery agent, the customer found some missing part of this parcel. Then the customer delivered his parcel. Mirpur Hub will not take any responsibility for this parcel. I have shared the video of this parcel and parcel id.

Tracking ID: 2511A1SA1AU7AO

Bulk ID : mhh2r640-2n4uq_11-02

Shop ID : 49953

Shop Name : E-Baby Shop

Source hub : Tejgaon Hub

WhatsApp Video 2025-11-02 at 1.51.14 PM.mp4

MD Biddut Hossain

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Nov 2, 2025, 6:36:46 AM11/2/25

to Shadesh Roy, MD.NAEEM FAKIR, Sajib Malakar, 'Md. Ariful Islam Kabir' via Dhaka Metro RedX, Issue Resolution, Issue Resolution, CONTROL & COMPLIANCE - REDX, Israt Jahan Nitu, REDX Control Tower Team, Lost & Damage and ITLD CT, Issue Resolution, REDX MH IR Team, IR Team, Md. Ariful Islam Kabir, Liza sharker jui, dhakametrog...@gmail.com, mirpur...@googlegroups.com, Md.Zillur Rahman, robi rasel, Rabbi TL Mirpur Hub RedX, Aminul Haq, Md. Rakonuzzaman, Md. Mizanur Rahman

@MD.NAEEM FAKIR @Sajib Malakar looping

Thanks & Regards

Md. BIDDUT HOSSAIN | Hub Manager

RedX Logistics Ltd Tejgaon hub

+880 1321215372

biddut.hossain@shopup.org

redx.com.bd