Customer Refused to Received for Damaged parcel | |25A8A2SA19SVCM ||4-08-2025

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Anamule Hassan

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Aug 4, 2025, 3:29:06 AM8/4/25
to 'Md. Ariful Islam Kabir' via Dhaka Metro RedX, Issue Resolution, Issue Resolution, CONTROL & COMPLIANCE - REDX, Nawazul Sharif, Israt Jahan Nitu, REDX Control Tower Team, Lost & Damage and ITLD CT, Issue Resolution, REDX MH IR Team, IR Team, Liza sharker jui, Aminu...@shopup.org, Sumon Kumar Bhadra, purand...@googlegroups.com, Md. Mizanur Rahman, Md. Rakonuzzaman, Md. Bashir Uddin, Md.Zillur Rahman
Dear Concern,

Have a Good Day.
Today, Puran Dhaka Hub received a damaged parcel from CMH. We are sending it for delivery. If the customer returned the parcel than the Puran Dhaka Hub won't have any responsibility for damaged conditions.

Parcels details  are stated below-
 
parcel id : 25A8A2SA19SVCM


Shop Name: La Organika

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Thanks & Regards,

Anamule Hassan Roben 
Puran Dhaka HUB (Dhaka South)

REDX Logistics Limited.

Mobile: +880196-9889076

Address: 76 Agamasi Lane , Bangshal, Old Dhaka. Bangladesh

WhatsApp Video 2025-08-03 at 5.23.21 PM.mp4
WhatsApp Image 2025-08-03 at 5.24.40 PM.jpeg

Aminul Haq Sozol

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Aug 4, 2025, 3:32:21 AM8/4/25
to Anamule Hassan, 'Md. Ariful Islam Kabir' via Dhaka Metro RedX, Issue Resolution, Issue Resolution, CONTROL & COMPLIANCE - REDX, Nawazul Sharif, Israt Jahan Nitu, REDX Control Tower Team, Lost & Damage and ITLD CT, Issue Resolution, REDX MH IR Team, IR Team, Liza sharker jui, Sumon Kumar Bhadra, purand...@googlegroups.com, Md. Mizanur Rahman, Md. Rakonuzzaman, Md. Bashir Uddin, Md.Zillur Rahman

Dear Concern,

Have a good day. This is to inform you that we have processed the parcel correctly from our hub and sent it. There was no damage issue raised by CMH. This is the clear view of this parcel they got from us in a good condition. Please return the parcel to us, as we are trying to return it to the merchant. If the merchant does not receive the returned parcel Mirpur Hub will not have any responsibility for this damaged parcel.

@Nawazul Sharif vhai please take a note 

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Thanks & 
Best Regards,

Aminul Haq Sozol

Operation Hub Manager (Mirpur)
|| REDX Logistics Ltd.

Website:  www.redx.com.bd 

Phone:  +880 1321-215967

Address HQ:  SKS Tower (Level 4), 7 VIP Road, Mohakhali, Dhaka-1206

Aminul Haq Sozol

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Aug 4, 2025, 3:42:00 AM8/4/25
to Anamule Hassan, S M Azizul Hakim, 'Md. Ariful Islam Kabir' via Dhaka Metro RedX, Issue Resolution, Issue Resolution, CONTROL & COMPLIANCE - REDX, Nawazul Sharif, Israt Jahan Nitu, REDX Control Tower Team, Lost & Damage and ITLD CT, Issue Resolution, REDX MH IR Team, IR Team, Liza sharker jui, Sumon Kumar Bhadra, purand...@googlegroups.com, Md. Mizanur Rahman, Md. Rakonuzzaman, Md. Bashir Uddin, Md.Zillur Rahman
Dear Concen 
It's not mirpur hub issue please ignore my reply .
@S M Azizul Hakim vhai lopping

On Mon, Aug 4, 2025 at 1:28 PM Anamule Hassan <joyro...@gmail.com> wrote:
WhatsApp Video 2025-08-03 at 5.23.21 PM (2).mp4
WhatsApp Image 2025-08-03 at 5.24.40 PM (1).jpeg

S M Azizul Hakim

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Aug 4, 2025, 3:51:50 AM8/4/25
to Aminul Haq Sozol, Kabil Chowdhury, Anamule Hassan, 'Md. Ariful Islam Kabir' via Dhaka Metro RedX, Issue Resolution, Issue Resolution, CONTROL & COMPLIANCE - REDX, Nawazul Sharif, Israt Jahan Nitu, REDX Control Tower Team, Lost & Damage and ITLD CT, Issue Resolution, REDX MH IR Team, IR Team, Liza sharker jui, Sumon Kumar Bhadra, purand...@googlegroups.com, Md. Mizanur Rahman, Md. Rakonuzzaman, Md. Bashir Uddin, Md.Zillur Rahman

Dear @Kabil Chowdhury Bhai,

Kindly send this parcel to Malibagh Hub at your earliest convenience.

Thank you for your support.

Best regards,

S M Azizul Hakim
Malibagh Hub Manager
 

Mobile: +8801321151593
Email: azizul...@shopup.org
Address: 318/C, Block: C, Khilgaon, Dhaka- 1219
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