Fwd: [SFG] OPENING: Call Center Manager, Richardson, TX

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John Ramette

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Sep 19, 2017, 4:58:07 PM9/19/17
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FYI - came across this and thought I would pass along in case someone knew of anyone who might be interested.

John



Begin forwarded message:

From: "Mike Hanes" <mha...@provisiontechgroup.com>
Subject: RE: [SFG] OPENING: Call Center Manager, Richardson, TX
Date: September 19, 2017 at 2:00:38 PM CDT
To: "'John Ramette'" <jrra...@verizon.net>

Q1 - 50+
Q2 - Correct
Q3 - inbound customer service

Regards,

Mike Hanes
ProVisionTech
972-200-7171
mha...@provisiontechgroup.com
http://www.linkedin.com/in/mikehanes
http://twitter.com/mikehanes
Visit our website: www.provisiontechgroup.com

"Save Time, The Best Resources, Guaranteed!"

-----Original Message-----
From: John Ramette [mailto:jrra...@verizon.net]
Sent: Friday, September 15, 2017 9:30 AM
To: mha...@provisiontechgroup.com
Subject: [SFG] OPENING: Call Center Manager, Richardson, TX

Good Morning Mike,

Someone forwarded me this posting and would like to forward to some colleagues who might be interested but need a little more information.

Q1 - What is the size of the call center?

Q2 - The salary would suggest this is more a Team Manager position that would not be leading an entire center.  More of an entry/mid-level position with less experience and less leadership/operations skills required.  A member of a larger team perhaps led by a Director.  Is that right?

Q3 - If a Team Manager position, what is the size of that team and what are the types of calls (inbound, outbound, customer service, sales, tech…).

Thanks,

John Ramette


Kevn Cortez

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Sep 19, 2017, 8:59:59 PM9/19/17
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thanks for sending;  shocked that that distro still works.
 
hope all is well,
 
Kevin
 
 
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