Re: META: DF Marketplace Limited - Request Payment Update for Overdue Invoice [Ref: case++aazqfqiic6wrjg]

[Witsanu 'Taxi' Duangyos]

Hi Tze Yee,

Please contact DFM team by this email @dfmfi...@googlegroups.com 

Best regards,

On Tue, May 30, 2023 at 2:29 PM 'Tze Yee Chia' via Finance - AP <finan...@kaidee.com> wrote:

Hi Albert,

Kindly provide Mark's email address for us to update contact information.

Thank you.

Kind Regards,
Tze Yee l Meta Collections Team
+65 3129 2169
(For payment instructions, please make payment by wire transfer to the bank account stated in Meta Tax invoice. Thank you).


From: Albert Ho Jian Qiang<albe...@kaidee.com>
Sent: Tuesday, May 30, 2023 15:20 PM
To: tyee...@fb.com<tyee...@fb.com>
Cc: fin...@kaidee.com<fin...@kaidee.com>, finan...@kaidee.com<finan...@kaidee.com>
Subject: Re: META: DF Marketplace Limited - Request Payment Update for Overdue Invoice [Ref: case++aazqfqiic6wrjg]
Hi Tze Yee Yes Mark​ and team are verified payees. On Tue, May 30, 2023, 2: 17 PM Tze Yee Chia <tyeechia@ fb. com> wrote: Hi Albert and team, Good day to you. Please be informed that we still have not received payment for invoice 233200016

Hi Tze Yee
Yes Mark​ and team are verified payees.
On Tue, May 30, 2023, 2:17 PM Tze Yee Chia <tyee...@fb.com> wrote:

Hi Albert and team,

Good day to you.

Please be informed that we still have not received payment for invoice 233200016 amounting to USD 11,676.10.

According to last update, the payment will be made by Mark. Our policy states we can only communicate account specific information to verified billing contacts. Can you confirm that Mark is our main point of contact? If yes, we will add his email address as a verified contact.

Looking forward to hearing from you soon.

Thank you.

Kind Regards,
Tze Yee l Meta Collections Team
+65 3129 2169
(For payment instructions, please make payment by wire transfer to the bank account stated in Meta Tax invoice. Thank you).


From: Tze Yee Chia<tyee...@fb.com>
Sent: Tuesday, May 9, 2023 15:44 PM
To: <albe...@kaidee.com>
Cc: <fin...@kaidee.com>
Subject: Re: META: DF Marketplace Limited - Request Payment Update for Overdue Invoice [Ref: case++aazqfqiic6wrjg]
Hi Albert,

Thank you for the update and also reminder.

Kind Regards,
Tze Yee l Meta Collections Team
+65 3129 2169
(For payment instructions, please make payment by wire transfer to the bank account stated in Meta Tax invoice. Thank you).


From: Albert Ho Jian Qiang<albe...@kaidee.com>
Sent: Tuesday, May 9, 2023 15:03 PM
To: tyee...@fb.com<tyee...@fb.com>
Cc: fin...@kaidee.com<fin...@kaidee.com>, aakash...@carro.co<aakash...@carro.co>, alex...@carro.co<alex...@carro.co>, wits...@kaidee.com<wits...@kaidee.com>, yens...@carro.co<yens...@carro.co>
Subject: Re: META: DF Marketplace Limited - Request Payment Update for Overdue Invoice [Ref: case++aazqfqiic6wrjg]
Hi Tze Yee, Thanks for the reminder. This payment will be made by Mark (EMPG) - I have reminded him. Regards, Albert Ho Director M (+65) 93659222 | E albert. ho@ kaidee. com Jualo Marketplace Company Limited 191/23, CTI Tower, Floor 26,Ratchadapisek

Hi Tze Yee,
Thanks for the reminder.

This payment will be made by Mark (EMPG) - I have reminded him.
Regards, Albert Ho
Director
M (+65) 93659222 | E albe...@kaidee.com

Jualo Marketplace Company Limited
191/23, CTI Tower, Floor 26,
Ratchadapisek Road, Khlong Toei,
Bangkok 10110 Thailand
On Tue, May 9, 2023 at 2:00 PM Tze Yee Chia <tyee...@fb.com> wrote:If payment has been made, kindly send the proof of payment and remittance advice to pay...@fb.com or are...@fb.com and have me copied on the email.

Looking forward to hearing from you soon.

Thank you.

Kind Regards,
Tze Yee l Meta Collections Team
+65 3129 2169
(For payment instructions, please make payment by wire transfer to the bank account stated in Meta Tax invoice. Thank you).Dear all,

Good day and hope you are well.

Kindly be reminded that the invoice below have been due on 1 May 2023 and need to be cleared immediately:Transaction # Advertiser Ad Account # Liability Type Original Amount Open Amount Invoice Due Date
233200016 Kaidee Thailand 694149487896442 NORMAL 11,676.10 USD 11,676.10 USD 01-May-2023
Besides, there is credit memo in the account which you can use it to offset against the outstanding invoice:Transaction # Advertiser Ad Account # Liability Type Original Amount Open Amount
820685618 Kaidee Thailand 1388054894768399 NORMAL -11.77 USD -11.77 USD


--

Best regards,

Witsanu Duangyos (Taxi)|วิษณุ ด้วงยศ (แท็กซี่)

Accounting Manager

M (+66) 83 0149149 | E wits...@kaidee.com

Jualo Marketplace Company Limited

191/23, CTI Tower, Floor 26,

Ratchadapisek Road, Khlong Toei,

Bangkok 10110 Thailand

[Tze Yee Chia]

Hi Witsanu,

Thank you for the information. We will update as verified contact.

Hi DFM team,

Kindly share proof of payment to us if the payment has been made.

Thank you.

Kind Regards,
Tze Yee l Meta Collections Team
+65 3129 2169
(For payment instructions, please make payment by wire transfer to the bank account stated in Meta Tax invoice. Thank you).

[Tze Yee Chia]

Hi DFM Team,

Please clear invoice 233200016 @ 11,676.10 USD immediately as it has been overdue about 36 days in the account.

If payment has been made, kindly send the proof of payment and remittance advice to pay...@fb.com or are...@fb.com and have me copied on the email.

[Reza Hasan]

Hi Tze

We are having some issues with the bank's access which we are actively working on. At the same time, we are also exploring other options.

Thank you

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[Tze Yee Chia]

Hi Reza,

Thank you for your feedback.

Please keep us posted on the payment status every week and we hope this can be cleared soonest possible.

Thank you.

Kind Regards,
Tze Yee l Meta Collections Team
+65 3129 2169
(For payment instructions, please make payment by wire transfer to the bank account stated in Meta Tax invoice. Thank you).

To view this discussion on the web visit https://groups.google.com/d/msgid/dfmfinance/DS0PR15MB63043E532E535D43F67135F3BF52A%40DS0PR15MB6304.namprd15.prod.outlook.com.--

Best regards,
Witsanu Duangyos (Taxi)|วิษณุ ด้วงยศ (แท็กซี่)
Accounting Manager
M (+66) 83 0149149 | E wits...@kaidee.com
Jualo Marketplace Company Limited
191/23, CTI Tower, Floor 26,
Ratchadapisek Road, Khlong Toei,

Bangkok 10110 ThailandHi DFM Team,

[Tze Yee Chia]

Hi Reza and Team,

Good day to to you.

Kindly update the latest payment status for invoice 233200016.

[Tze Yee Chia]

Hi Reza and Team,

We are still pending your feedback on invoice 233200016, please let us know the current status as it has been due 45 days in the account.

Thanks you.

[Tze Yee Chia]

Hi Reza and Team,

There is no response from you since 6 Jun 2023.

Please clear invoice 233200016 as soon as possible to avoid suspension of account.

[Albert Ho Jian Qiang]

Hi Tze Yee, 

Please do not suspect our Meta account and ad campaigns. 

Kaidee and all the associated ad accounts/pages are under Jualo Marketplace Co., Ltd, and NOT under DFM anymore. 

Regards, Albert Ho

Director

M (+65) 93659222  | E albe...@kaidee.com

Jualo Marketplace Company Limited

191/23, CTI Tower, Floor 26,

Ratchadapisek Road, Khlong Toei,

Bangkok 10110 Thailand

[Tze Yee Chia]

Hi Albert,

Invoice 233200016 is billed under DFM and it shall be paid as it is. There is no further update since 6 Jun 2023.

Also, we do not have control over suspension due to it will be done automatically by our system.

[Reza Hasan]

Hi Tze

We are initiating the payment this week.

Thank you

[Tze Yee Chia]

Hi Reza,

Thank you for the payment update.

Please share proof of payment to us once transaction has been made within this week.