Webhook request IP

[Gabe]

I'd like to set up a webhook listening service, but my IT department needs to make some changes to our firewall to allow incoming access.  I had to jump through a similar hoop to get the Bugzilla integration working, and we used the IP 108.168.246.162.  I tried that IP for webhooks, but my server isn't receiving any requests.  Should we be allowing traffic from a different IP?  Or maybe the webhook requests are significantly delayed?

Thanks in advance.

[julia.k...@targetprocess.com]

Hi Gabe,

All the plug-ins are located at the same server, so Webhook should be using the same IP address as Bugzilla, so everything should work well and without any delay.

Here are a couple of things to check:

1. Are there any errors in the Webhook profile log? The log is situated below 'Save and Exit' button

2. Do you use a valid URL as 'Web Hook URL'? Can you do a POST to this URL from any other tool?

3. Will Webhook be triggered if you try any other URL (e.g. something public)?

Best wishes,

Julia.

[Gabe]

Thanks for the reply Julia!  I reran my tests after seeing your response, and things are working now, thanks for your help.