Newbie question: triggering output messages from event/updates in TargetProcess

[Iain Davidson]

I'm currently building an integration between ServiceNow and Target process to create users and user stories.  Creating records is pretty simple, my issue now is to get updates in TargetProcess to post back into ServiceNow.  Is this possible?

The flow to follow is this:

• User requests a piece of work via ServiceNow portal
  
• Work is approved and task is created in ServiceNow
  
• ServiceNow task triggers the creation of a User Story in TargetProcess
  
• Users update and manage user story in TargetProcess
  
• TargetProcess State change triggers an update to ServiceNow
• TargetProcess Assignment change triggers an update to ServiceNow
• TargetProcess Comment triggers an update to ServiceNow
• When a task is completed, update should resolve/close the task in ServiceNow

Is this feasible?

Again, sorry fro what may be a newbie question.

Thanks

[julia.k...@targetprocess.com]

Hi Iain,

You can push updates from Targetprocess to a custom URL using Webhooks.

More about Webhooks can be found at https://www.targetprocess.com/guide/integrations/web-hooks/

Hope this helps,

Julia.