designjet 800ps error code 17 ;11 after replacing belt

[rossell llc]

Hello. After replacing the belt on this printer I get an error code 17 11 at startup. Anyone have any ideas? thanks 

[Patric B]

Hi, I am experiencing the same issue after replacing the belt. Did you ever find a solution to this?

[Adriano Klein]

hi, error 17:11: it must be the data cable (white flat cable) that is connected to the print carriage board and the main board. good luck.

[Patric B]

Hi Adriano,

Thank you for the insight! I checked the flat white data cable- it seems to be properly connected at both ends, and I used a multi meter to verify continuity between each pin. Do you think this may suggest the issue lies either on the carriage board or the main board?

Thank you,

Patric