Designjet 500+ 42'' doesnt work with win11 update

[Paulo Almeida]

Hi ! I have a HP designjet 500+ 42'' in perfect conditions but it stop work properly after win11 update.

- 1st plot made it automatically goes to a pdf printer with only A4 size

- Tried transforming in to pdf and print in adobe reader but the driver only admit A4 size

- Installed HP instant printing  but it starts printing bar but it doesn't finish or send to the plotter

Uninstalled all drivers and re-installed last version (8.1) but new problems came to me:

- Driver correctly installed with custom paper size but it only prints in letter size paper reducing my drawing scale

Don't know what else to do ! maybe buy some old PC with a oldest windows version so I can print from it separately...

Can you help me reaching a solution for win 11 ?

Thanks a lot