[FT, New York, NY] Program Manager, Training and Accessibility at The WDC

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Joshua Serrano

<joserrano@nycopportunity.nyc.gov>
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Apr 17, 2025, 11:49:16 AM4/17/25
to Design Gigs for Good

[FT, New York, NY] Program Manager, Training and Accessibility at the Workforce Development Corporation

Link to Job Posting: https://www.nyc.gov/assets/sbs/downloads/pdf/about/careers/Program%20Manager%20-%20Training%20and%20Accessibility%20-%20FINAL.pdf 

Job Description: 

The Workforce Development Corporation (WDC) is an independent not-for-profit created by the City of New York. The WDC and SBS work in partnership to jointly develop, fund, and manage workforce and training initiatives to create a skilled workforce in the City of New York.

The Department of Small Business Services (SBS) helps unlock economic potential and create economic security for all New Yorkers by connecting New Yorkers to good jobs, creating stronger businesses, and building a fairer economy in neighborhoods across the five boroughs

The WDC is seeking a Program Manager, Training and Accessibility that will oversee the co-design, launch, implementation, and evaluation of a portfolio of workforce programs for people with disabilities. Co-design is a participatory practice that involves individuals with lived experience and direct service providers in the planning and design of services, policies, and programs. Co-design is a method of sharing power through participation. As a strategy, co-design shifts the involvement of partners with lived experience from being “consultants” to key decision makers and shapers of the work. To learn more about this project NYC Opportunity’s approach to Co-Design, check out our “Co-Designing and Delivering Inclusive Employment Programs with and for People with Disabilities” Request For Proposals (RFP) and Service Design Studio’s medium blog.

These programs will be co-designed by New Yorkers with disabilities and contracted organizations to develop a model for the use of participatory practices in government service design, uncover best practices for increasing accessibility in the workforce, and address the extensive unmet needs of a frequently overlooked group. The Program Manager will support the contracting, on-boarding and oversight of providers and a design firm via a competitive RFP, partner closely with the service design firm, providers, and community members in the co-design of the program models, and support organizations in the implementation and evaluation of those program models.

Salary: $70,000 to $75,000


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