[Consultant, Hybrid, NYC] Content strategist for NYC

[kesone phimmasone]

[Consultant, Hybrid, NYC] Content strategist for NYC

Project Manager for City of New York

📍 NYC (hybrid with 2 days on site)

🕣 Consultant for 1 year

💵 ($75 – $110 hourly

The Content Strategist is a creative professional who will help communicate complex NYC government concepts to a general audience. They have a background in information architecture, website content management, and detailed research and analysis. They are also a skilled copywriter with the ability to translate complex topics into plain language.

📤 Contact Ben at bs...@oti.nyc.gov with your resume to apply.

TASKS

• Create content requirements and outlines for guided experiences across nyc.gov
  
• Write compelling plain language web copy for guided experiences in compliance with the NYC web content style guide
  
• Interview subject matter experts from across NYC government to understand complex topics
  
• Create and audit inventory of existing features and functions
  
• Understand user behavior based on Google Analytics data
  
• Conduct research into city laws, policies, and processes 
  
• Deliver high-quality content artifacts on strict deadlines
  
• Conduct quality assurance and provide critical feedback on other content workstreams
  
• Identify and track key performance indicators for content deliverables
  

REQUIRED SKILLS

• At least 3 years’ full-time experience in the role of content strategist, editorial strategist, information architect, or similar 
  
• Strong copywriting skills with a portfolio of past work
  
• Experience writing to a style guide
  
• Strong research skills
  
• Strong interpersonal skills with experience organizing meetings and collaborating with stakeholders
  
• Project management skills with the ability to self-manage tasks and complete work on a deadline
  
• Basic Google Analytics skills: Be able to run reports on web traffic to inform content audits  
  
• Experience using user research to inform decision-making
  

DESIRED SKILLS

• Bachelor’s degree in relevant field (e.g., Journalism, Communications, Creative writing, Digital media)
  
• Experience working in government, higher education, or non-profit organization
  
• Experience writing in plain language and at a sub-7th grade reading level
  
• Experience working in a modern content management system
  
• Experience navigating complex approval workflows and incorporating feedback from legal, policy, and executive stakeholders.
  
• Background in New York City with understanding of how New Yorkers interact with city government