[Contract, USA Remote] UX Writing / Content Strategy for Google Trust and Safety

[Dali Szostak]

Hi, I manage the UX team for the Trust and Safety organization at Google where our main focus is to ensure our platforms are safe for anyone that interacts with them.  We are kicking off a new project and are looking to hire two contractors (Temps) in the area of UX Writing/Content strategy for about 9 months, starting as soon as possible.  

Please read the role description below and contact me directly at dszs...@google.com if you are interested with the following information: 

• Your CV and a short description of why you would be interested in working in the Trust and Safety space, highlighting any relevant experience.
• A link to your portfolio, demonstrating content that simplifies and beautifies the overall user experience of a product or system. 
• Confirm your availability (again, we are looking for someone that can start soon and is available to complete a ~9 month project).

Minimum qualifications

• 4 years of experience in UX, technical or marketing writing, product documentation or online publishing

• Superb writing, editing, in English, and project management skills

• BA/BS degree or equivalent practical experience

• Ability to manage multiple competing priorities in a fast-paced, constantly changing environment

• Comfortable learning about and discussing technical issues.

• Experience with consumer-focused writing for computing/tech platforms. 

Responsibilities

• Write clear, concise user-interface text for products

• Act as a subject matter expert (a company “go to”) for user experience writing

• Drive a vision for product content across all product content for a given domain 

• Collaborate with designers, researchers, prototypers, product managers, and engineers to define requirements. Manage projects and stakeholders.

• Develop concepts for early stage products

• Provide data-informed insights to improve existing experiences

• Help coordinate translations, improve writing tools and processes, format documents, and generally lend a hand as needed to produce world-class software and hardware products

Responsibilities:

Collaborate closely with research, compliance, engineering, product managers, legal and marketing to define requirements, create content, and review deliverables

Create and edit content that support the Google brand and business objectives, including emails, websites, and app flows, among others

Focus on content strategies that increase usability through navigation, labels, informational writing, error messaging, and other elements of the end to end customer experience

Work proactively to encourage designers and other team members on content strategy — advise teams on when and where to message, in addition to how to message

As a stellar writer, you have a portfolio of work that demonstrates content that simplifies and beautifies the overall user experience. 

Note: this is a contractor/temp role and you will not be employed by Google.

Thanks!

Dali