[FT, Remote, US] Design Director at Code for America

[minna...@gmail.com]

Full details and apply here!

I'm currently a Design Manager at Code for America and wanted to share the opportunity to come work with me:

Code for America is looking for a talented Director of Design who will lead and manage a ~15 person team of service and UX designers. In this role, you will have design managers reporting to you, and will be responsible for making sure they feel prepared and stable advising folks they themselves lead.

You will be responsible for supporting and/or delegating cultivation and resourcing needs for design at the organization, including supporting proposal writing, hiring, and resource allocation.

Additionally, the Director of Design is responsible for:

• Design quality - ensuring the design team meets a quality bar as set by you and your managers.
• Sustainable discipline culture - fostering a cohesive community of practice where folks feel psychologically safe, have healthy manager-employee relationships, feel that their workloads are sustainable, are taking time off as needed, and are working collaboratively with each other.
• Design operations - making sure the design team is run smoothly and efficiently - e.g. creating common templates, aligning on the best tools, etc.
• Showing up - making sure the design team and design practice is visible in a positive way within the organization, e.g. regularly contributing to company strategy, centering our clients, working positively with cross-disciplinary teams, and uplifting each other’s good work.
  

About the Role: 

The Design team is fundamental to the success of the products and services Code for America makes, and carefully crafts the touch points of a useful, equitable, and respectful experience.

Code for Americaʼs Directors of Design are thoughtful and talented leaders that enjoy mentoring and growing a team and culture that is driven by making a meaningful impact in people's lives. 

As the Director of Design, you will report to the Chief Product Officer and will be responsible for strategy, execution, and design team health across all our verticals. You will closely collaborate with peers in Program, Product, Engineering, Insights, and Client Success. Together you will work to build and support a high performing cross-functional team that drive better outcomes in public service delivery at the organization.

This position may require up to 5-10% travel.

In this Position You Will:

• Manage the Design Team 
  • Directly manage 3-5 reports (could be up to 7 during transition times) 
  • Run goal setting, performance reviews, etc 
  • Help direct reports in growth, morale, and safety
  • Coach design managers to support and effectively guide their direct reports 
  • Review work and provide feedback 
  • Support the recruitment and onboarding of new members of the design team
  • Identify skills and capacity gaps within the design team; Propose and own initiatives to address those gaps in order to meet organizational needs  
  • Make strategic recommendations to senior leadership about design headcount and advocate for design hiring as needed to ensure the sustainability and effectiveness of the design team 

• Assist in cultivation, teaming, strategy, and opportunity spotting 
  • Assist our cultivation group in writing proposals and teaming approaches
  • Participate in working groups tackling a specific issues or opportunity 
  • Own design staffing plans 
  • Cascade comms from leadership to the design team 

• Lead the Design Practice
  • Design quality - ensuring the design team meets a quality bar as set by you and your managers.
  • Sustainable discipline culture - fostering a cohesive community of practice where folks feel psychologically safe, have healthy manager-employee relationships, feel that their workloads are sustainable, are taking time off as needed, and are working collaboratively with each other.
  • Design operations - making sure the design team is run smoothly and efficiently - e.g. creating common templates, aligning on the best tools, etc.
  • Showing up - making sure the design team is visible in a positive way - regularly contributing to company strategy, centering our clients, working positively with cross-disciplinary teams, and uplifting each other’s good work.

• Other duties as assigned

About You:

• You have 10+ years of experience in user experience-related work, including both design and qualitative research
• 5+ years of experience managing teams
• 2+ years of experience managing managers - Supporting /organizing the people managers to support the design team as a whole / culture, inclusion, growth, impact
• Experience in UX-related cultivation and teaming work at an agency or other similar organization - experience writing proposals, presenting to partners, and putting together solutions
• Organizational design, strategy & resourcing - Taking the lead on headcount forecasting and ensuring that budget is being used appropriately and teams have the right staffing and resources to deliver on their goals
• Decision making & judgment - considering multiple perspectives and making a call - to find ways that everyone is satisfied, but is in charge of making decisions that affect all
• Facilitating alignment - Skilled at providing direction, facilitating alignment, and gaining commitment
• Experience running teams remotely - Ability to collaborate and facilitate discussions remotely, be active and available in tools like Slack and Miro, etc.
• A portfolio of relevant design work with strong examples of your work, design process, and role
• Familiarity with common industry design and collaboration tools such as Figma, Sketch, Adobe Creative Suite, Mural, Trello, Github, etc.
• Familiarity with agile, iterative software development practices
• Ability to work collaboratively within a multidisciplinary team

Salary: 

Code for America’s salary bands are transparent as a part of our commitment to diversity, equity, and inclusion. We are happy to extend this transparency in the recruitment process. As part of our equitable hiring practices, we aim to target the midpoint of the 2nd quartile of the range for all new hires.

Offer targets vary based on market / geographic location. The offer targets for this role range from $143,884 to $176,138, annually.