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Aug 3, 2024, 9:30:10 PM8/3/24

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How to Fix a Motorola DCX3400 Flashing Icon

If you have a Motorola DCX3400 high-definition DVR, you may encounter a problem where the front panel display shows a flashing icon that looks like a lightning bolt. This icon indicates that the DVR is not receiving a signal from the cable provider or that there is a problem with the DVR's software or firmware. Here are some steps you can take to troubleshoot and fix this issue.

Check the cable connections. Make sure that the coaxial cable from the wall outlet is securely connected to the CABLE IN port on the back of the DVR. Also, make sure that the HDMI or component cables from the DVR to the TV are properly connected and that the TV is set to the correct input source.

Reset the DVR. Unplug the power cord from the back of the DVR or from the wall outlet for 10 seconds, then plug it back in. Wait for the DVR to reboot and see if the flashing icon disappears.

Update the software and firmware. The software and firmware versions of your DVR can affect its performance and functionality. To check your current versions, press MENU on your remote control and select Settings. Arrow down once and select Cable Box Setup. Arrow down to the bottom and select Select to display. The text second down on the left is S/W Ver. This is your software version. The text sixth down on the right is Firmware. This is your firmware version[^2^]. To update your software and firmware, contact your cable provider and ask them to send a signal to your DVR. You may need to leave your DVR plugged in and turned on overnight for the update to complete.

Contact your cable provider. If none of the above steps resolve the flashing icon issue, there may be a problem with your cable service or your DVR itself. Contact your cable provider and report the problem. They may be able to diagnose and fix it remotely or send a technician to your home. They may also offer to replace your DVR if it is defective or outdated.

A Motorola DCX3400 flashing icon can be annoying and prevent you from enjoying your recorded shows and live TV. However, by following these simple steps, you may be able to fix it yourself or get help from your cable provider. Don't let a flashing icon ruin your viewing experience.

Features of the Motorola DCX3400

The Motorola DCX3400 is not just a TV box, but also a powerful DVR that lets you record, pause, rewind, and fast-forward live TV. You can also access a variety of on-demand content from your cable provider, such as movies, shows, sports, and more. Here are some of the features that make the Motorola DCX3400 a great choice for your home entertainment system.

Dual Tuners: The Motorola DCX3400 has two tuners that allow you to watch and record two different channels at the same time. You can also watch a recorded program while recording another one. This gives you more flexibility and convenience when managing your recordings and viewing preferences.

Hard Drive Capacity: The Motorola DCX3400 has a built-in hard drive that can store up to 500 GB of recorded content. This translates to about 300 hours of standard-definition (SD) or 60 hours of high-definition (HD) programming. You can also expand the storage capacity by connecting an external hard drive via the eSATA port on the back of the TV box.

3D Capable: The Motorola DCX3400 can display 3D content in MPEG2 format up to 1080i resolution or MPEG4 format up to 1080p resolution[^1^]. To enjoy 3D content, you need a 3D-compatible TV and glasses, as well as a high-speed HDMI cable to connect the TV box to the TV.

Audio and Video Output: The Motorola DCX3400 supports various audio and video output formats and interfaces, including composite, component, S-Video, HDMI, RCA, coaxial and optical SPDIF. You can choose the best option for your TV and home theater system. The TV box also supports Dolby Digital Plus audio for surround sound quality.

Remote Diagnostic Capabilities: The Motorola DCX3400 supports Motorola's SmartStream Terminal Data Collector (STDC) service for remotely gathering important set top status and health information in a centralized server for evaluation and corrective action[^2^]. This helps operators to isolate and troubleshoot plant issues, improve service quality, and reduce operation costs.

The Motorola DCX3400 is a versatile and powerful TV box that offers a superior digital viewing experience and exciting new applications. With its dual tuners, large hard drive capacity, 3D capability, and various audio and video output options, the Motorola DCX3400 is a great addition to your home entertainment system.