I suspect that a DVD in a sleeve in an envelope has higher odds of surviving the Advanced Facer-Cancellers, Mail Processing Barcode Sorters, Delivery Barcode Sorters and Carrier Sequence Barcode Sorters. (I assume NetFlix envelopes get to bypass the Multiline Optical Character Readers and Remote Barcoding System entirely)
I would like to clarify some confusion here. There is a distinction between the DVD SLEEVE and the ENVELOPE, which is the red mailer with your address on it. The mailer has no distinguishing marks and is not related to the DVD inside in any way. The only barcode on the mailer is for the addresses to and from.
The barcoded sleeve, on the other hand, identifies the disc inside, with a name, year, and short description. If the DVD goes in the wrong SLEEVE, chaos ensues. I know. I got the 1992 version of Last of the Mohicans inside the sleeve for the 1920 version. You have no idea the trouble I went through to explain the problem to Netflix. They sent me the same mis-sleeved disc three times, because they NEVER looked inside the sleeve!
Netflix brought the movies to you, and with the mailed rentals came a whole other culture. It was a pressure, getting your queue in line. (Yes, I know that means getting your line in line.). The way the service worked was that you could only keep out so many movies at a time. You had to watch or send back a movie before getting the next one, and you might have been in a different mood when you listed it than when it arrived. How many of us had aspirational queues? How many of us watched intense, artistic or experimental films that we might not have finished otherwise just to be able to send them back and get the next disc of "The L Word"?
It isn't just the end of a culture that the ceasing of the Netflix DVD represents. It's also a lack of access. As behemoth as Netflix's streaming service is, it doesn't have everything. As soon as the shuttering of the DVD service was announced, fans took to social media to bemoan the movies about to be lost to us. The Daily Mail ran a list of movies that aren't available on streaming anywhere. One DVD fan told CNN, "He's determined to finish seeing every film listed in the book '1001 Movies You Must See Before You Die' with the help of Netflix. 'I absolutely would not have been able to find all of those movies if not for the Netflix DVD service,' Colin McEvoy said. 'I only have four movies left to go.'"
I will never forget when "Buffy the Vampire Slayer" left Netflix.com. My comfort watch, the show that was always there, was suddenly not always there, not easily. You can't count on streaming to have the shows and films you want. You can't count on streaming at all, to be affordable, to work. Slate wrote in a piece earlier this year, "What if streaming goes away?"
There's a reason why adult Van (Lauren Ambrose) owns a video store in Showtime's "Yellowjackets." The cozy store is called While You Were Streaming, a pun on one of Van's beloved Sandra Bullock films, "While You Were Sleeping," whose story she tells to the girls in a pivotal moment when they're in the woods. The video store and its tangible medium is a way to hold to the actual good parts of her youth, before trauma. It's a way to hold on, period.
Alison Stine is a former staff writer at Salon. She is the author of the novels "Trashlands" and "Road Out of Winter," winner of the 2021 Philip K. Dick Award. A recipient of an Individual Artist Fellowship from the National Endowment for the Arts (NEA), she has written for The New York Times, The Guardian, and others.
Copyright 2024 Salon.com, LLC. Reproduction of material from any Salon pages without written permission is strictly prohibited. SALON is registered in the U.S. Patent and Trademark Office as a trademark of Salon.com, LLC. Associated Press articles: Copyright 2016 The Associated Press. All rights reserved. This material may not be published, broadcast, rewritten or redistributed.
I've been charged 300$ on my phone bill, despite returning this phone almost a month ago. When I call up Assurant they state the warehouse still hasn't recieved it. I feel like I'm being taken advantage of for a mistake on Assurant's end, and T Mobile says they can't refund the money on my bill. I'm literally at a loss for words, I sent it and feel like it's 100% their responsibility for not receiving it, what should I do?
I was told the same thing by Assurant, that the package was delivered but they were unable to locate the device. I pointed out the insurance policy states the device must be delivered and the tracking info proves it was delivered and I am not responsible for what happens to it after delivery. Assurant lost it or someone at Assurant has taken the device. Not my problem. I had a 3 way call going and this was stated and recorded.
You need to get T mobile on the phone when you speak with Assurant, many of the Assurant customer service reps hung up on me or lied and stated they had no record of my numerous calls. Terrible company and they are recommended by T mobile.
Yes they are. I had today T-Mobile rep and Assurant on the line. The rep stated the charges are valid and they could not do anything to adjust the charges. I have the USPS tracking info stating it was hand delivered. They are claim package was empty. I have been with T-Mobile for over 10 years and paying the policy for the same amount of time, which they seem to go up every year $18 a month on 5 different devices. The Tmobile rep said he was going to take care of it. To give him 10 days. Let see what happens.
Thank god you got it cleared up. I ended up filing a BBB complaint and Assurant called me back the next day. They issued the credit. My next step was to file a claim at small claims court I was even looking at how to open class action suit with all the complaints I was seeing around on the internet. But it has been resolved. Thanks for your reply
This same thing has happened to my family. We sent the phone with the pre posted envelope they provided and then now I finally hear that they never got it. This makes me so upset they are trying to charge me the whole price of my device that I returned just the exact same way I have always sent it and never had a problem. This is a huge problem! Not cool at all that this is happening to so many people! Not cool at all! I can't believe this to say the least...we have been with tmobile since before they were tmobile and never ever had a problem like this. I really hope they can find it because this is such a head ache and so un fair can't believe this. If this isn't fixed by them my family and our 8 lines will for sure switch up company's for a company who will be more responsible for their mistakes. My next step will be small claims court tho I really don't want to but I also feel that they need to be held responsible. Saving all of these same complaints in my records as well. Might help in the future especially if this goes to court.
This nightmare is happening to me. I have auto pay and they took 885.00 dollars out of my account. I have been nonstop calling saying it will be resolved and it never does. I feel robbed and have no rights. I can not miss anymore work over this. I believe this is their plan to wear you down so you give up. This amount has hurt me in so many ways. I just don't even know what to do anymore.
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Oh my God. I cannot believe this is happening to a lot of people. I returned their phone a month ago and I was sent a mail saying I didn't return the phone. I called Tmobile and was transferred to assurant. The agent said they have received the phone and that it wasn't scanned by the warehouse. They said the issue will be resolved in few days but nothing was resolved. Then I received another mail, called Tmobile spoke to them, I was transferred to assurant and the rep said they have the phone but now I'm being charged 568 dollars. I am beyond upset. They can't be doing this to their customers.
youre missing the biggest part of this..if USPS said it was lost.(theyre the ones that were supposed to ship it to TMO correct?).whos hands were on it last..USPS. then it isnt on TMO for losing it. this would be something you need to hammer down on USPS about..
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