Client online status: The site considers a device as online if it's connected to its assigned management point. To indicate that the client is online, it sends ping-like messages to the management point. If the management point doesn't receive a message in five minutes, the site considers the client as offline.
Client activity: The site considers the client as active if it has communicated with Configuration Manager in the past seven days. The site considers the client inactive if it hasn't done the following actions in seven days:
Client check: The state of the periodic evaluation that the Configuration Manager client runs on the device. The evaluation checks the device and can remediate some of the problems it finds. For more information, see Client health checks.
If there are more items that you want to evaluate, use Configuration Manager compliance settings to monitor other configurations. For more information about compliance settings, see Plan for and configure compliance settings.
Decommissioned: The site has marked the device record for deletion. This behavior can happen when a new registration for same device assigns to the same or a different primary site in a hierarchy. The site deletes these devices the next time it runs the site maintenance task Delete Aged Discovery Data.
Obsolete: The site has discovered a new device record with the same hardware ID, so it marks the old record as obsolete. Reports don't count obsolete records of the same device multiple times. You can still target policies to obsolete devices. If the site doesn't get a heartbeat for an obsolete record after 90 days of inactivity, it removes the obsolete device when it runs the site maintenance task Delete Obsolete Client Discovery Data.
In the Configuration Manager console, go to the Assets and Compliance workspace. Select either the Devices node or choose a collection under Device Collections.
In the Configuration Manager console, go to the Monitoring workspace, and select the Client Status node. Review the overall statistics for client activity and client checks across the site. Change the scope of the information by choosing a different collection.
To drill down into detail about the reported statistics, choose the name of the reported information. For example, Active clients that have passed client check or no results. Then review the information about the individual clients.
Configure alerts to notify you when client check results or client activity drops below a specified percentage. The site can also alert you when remediation fails on a specified percentage of clients. For more information, see How to configure client status.
Use the client health dashboard to view your client health, scenario health, and common errors. Filter the view by several attributes to see any potential issues by OS and client versions. For more information, see Client health dashboard.
Deploying clients across your site takes time and some installations are not successful the first time. The Configuration Manager console provides a way to keep an eye on client deployments within a collection by reporting client deployment status in real time.
The best and most reliable way to monitor client deployment is with the Configuration Manager console (as described in this article). The Client Status section of the Monitoring workspace in the console provides client deployment status accurately and in real time. You can monitor client deployments with other tools, such as Server Manager in Windows Server or System Center Operations Manager, but you may receive alarms from normal client installation activity. Because of how the client installation program (CCMSetup.exe) runs in various environments, these other tools may generate false alarms and warnings that do not accurately reflect the state of client deployments.
Configuration Manager reports on deployments for production clients or pre-production clients. The Configuration Manager console also provides a chart of failed client deployments over a specified period of time to help you determine if actions you to take to troubleshoot deployments are improving the deployment success rate over time.
The deployment status on computers hosting site system roles in a pre-production collection may be reported as Not compliant even when the client was successfully deployed. When you promote the client to production, the deployment status is reported correctly.
Before you can monitor Configuration Manager clients and remediate problems, configure the site's client status settings. These settings specify the parameters that the site uses to mark clients as inactive. Also configure options to alert you if client activity falls below a specified threshold.
Compare this value to the Client policy polling interval setting in the Client Policy group of client settings. Its default is 60 minutes. In other words, a client should poll the site for policy every hour. If it doesn't request policy after one week, the site marks it as inactive.
Status messages during the following days: Specify the number of days since the client sent any status messages to the site. The default value is 7 days. The client can send status messages for different kinds of activities, such as running a task sequence. The site deletes old status messages as part of the maintenance task, Delete Aged Status Messages.
If you use the registry editor incorrectly, you can cause serious problems that could require you to reinstall Windows. Microsoft can't guarantee that you can solve problems that result from using the registry editor incorrectly. Use it at your own risk.
Most client prerequisites are available by default in Windows, or installed automatically by the Configuration Manager client. To remediate problems with prerequisites, you can try to install them manually, or reinstall the client.
Next, it verifies that the service startup type is automatic. To remediate a failure with this check, reset the service startup type to automatic. Check group policies to make sure something isn't automatically configuring the service startup type.
Then it verifies that the client service is running. The remediation for this check is to start the client service. Then monitor it to make sure it keeps running. Review Windows event logs to see if there are any related activities that might be stopping the service. Review client logs to make sure it's not failing to start.
Verify that the service startup type is automatic. To remediate a failure with this check, reset the service startup type to automatic. Check group policies to make sure something isn't automatically configuring the service startup type.
Verify that the service is running. The remediation for this check is to start the WMI service. Then monitor it to make sure it keeps running. Review Windows event logs to see if there are any related activities that might be stopping the service.
Verify that the antimalware service startup type is automatic. To remediate a failure with this check, reset the service startup type to automatic. Check group policies to make sure something isn't automatically configuring the service startup type.
Verify that the antimalware service is running. The remediation for this check is to start the antimalware service. Then monitor it to make sure it keeps running. Review Windows event logs to see if there are any related activities that might be stopping the service.
If you're using Windows Defender, the Configuration Manager client also verifies the Windows Defender Antivirus Network Inspection Service (WdNisSvc). It checks to make sure the service startup type is manual.
This check verifies that the Windows Update service (wuauserv) startup type is automatic or manual. To remediate a failure with this check, reset the service startup type to automatic. Check group policies to make sure something isn't automatically configuring the service startup type.
Verify that the service exists. The policy platform is one of the prerequisite components that the Configuration Manager client automatically installs. If this service doesn't exist, reinstall the Configuration Manager client.
Verify that the service startup type is manual. To remediate a failure with this check, reset the service startup type to manual. Check group policies to make sure something isn't automatically configuring the service startup type.
Verify that the service startup type is automatic or manual. To remediate a failure with this check, reset the service startup type to automatic. Check group policies to make sure something isn't automatically configuring the service startup type.
Verify that the service type is automatic or manual. To remediate a failure with this check, reset the service startup type to automatic. Check group policies to make sure something isn't automatically configuring the service startup type.
Verify that the service is running. The remediation for this check is to start the remote control service. Then monitor it to make sure it keeps running. Review Windows event logs to see if there are any related activities that might be stopping the service.
Verify that the service is running. The remediation for this check is to start the wake-up proxy service. Then monitor it to make sure it keeps running. Review Windows event logs to see if there are any related activities that might be stopping the service.
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