Usb Device (vid_1f3a_pid_efe8) Download Windows 7
Saurabh Cloudas
Hi My printer is not working(Epson XP-412) connected wirelessly but I am also getting a computer error as above and any attempts at googling it seem to just throw up many people try to sell me driver installing software without telling me what it is. It looks like a navidia driver, but I am not sure. Do you think both errors are connected or have I got separate issues Any ideas please
I see which way you are going. as it happens the printer I was having a problem with is wireless, and I have cured that problem by reinstalling the printer from disc. I had a bit of a clearout of programs I hadnt used for a while, including some epson stuff I did not think I needed, but the usb error is still there, but may well be connected to the same thing. I checked the driver of the usb controller and it said it was up to date. thank you
Problem Devices USBdevice (VID-1f300-PID-efe8) ID ROOTUSB000 Does that help Paul As a Silver Surfer who came into computing late, you are taking me into parts of the computer which I am not familiar, but thank you very much for your interest,patience and diligence. cheers
Sorry Paul that is all I can see after doing run misinfo32 etc. below problem devices it says USB and going in there it is listed, but with the same id etc. is there anywhere else I can get the info. cheers
I read the link and decided to uninstall and reinstall the driver, but the whole thing has gone, so how can I install a new driver. Maybe I should have left it alone. I could do system restore I suppose, but the problem has never caused me any grief, and we dont know what it is anyway, so should i just leave it.
It gets worse System restore says it failed and my files had not been changed (0xc0000022) yet the offending item has reappeared in System information under problem devices which is where it was before. Going into details ,bringing down Hardware Ids shows only the details I started with USB device(vid-1f3a-PID-efe8) Googling that is where I started when most items were driver programs trying to flog me there wares. Cheers BTW I have no problems with the printer since I reinstalled the system from disc
I dont understand how the restore is supposed to have failed but the offending device is back in device manager, and still fails to start. I dont have a cable for the printer as it is wireless only, and the printer works fine even with the device being not started
I was hoping the USB device error was a left over from your printer problem as you normally have to wire it during its installation until it acquires the SSID for wireless connectivity and plugging the printer in may have forced Windows to kick start it with a driver update/installation.
It is a Packard Bell desktop, and I have today sent a request to them about the problem, I await a reply. In reply to jwoods, yes I looked at that. they say to uninstall every driver in that section of device manager, and then reinstall. I can see how to uninstall but not sure how to get windows to reinstall them and should I do it one at a time or collectively, and you must remember that such actions make me nervous due to my limited knowledge. Such articles are aimed at the more experienced . the article is not very clear to me. Also whatever this item is it does not seem to be affecting the day to day running of the computer whether it is uninstalled or not, so in some respects I am reluctant to do anything at all. it is very interesting, but I hope you understand. I think I will wait for Packard Bell to reply before I go any further. Thank you
Note: You will lose function of your USB devices (mouse, etc.) so you will likely need to do the CTRL-ALT-DELETE key sequence to reboot. You may also need to use the TAB key to get to the red button in the lower right hand side of the menu screen to actually shutdown or restart.
If he has an old Packard Bell, it may have PS/2 ports, which means that if he can scrounge up a PS/2 keyboard and mouse, he will at least have those two devices. PS/2 has saved me twice when USB got hosed on the computer.
I have printed off the instructions which seem straight forward, but the point about the keyboard seems valid. However before I do a full try I would like to run something by you. I have uninstalled the offending usb device, restarted my computer and it has gone, but there is no attempt to reinstate by windows. I also take note of you saying I would lose my mouse, and I now recall about 2 months ago my mouse stopped working, and not knowing about reinstalling drivers etc, I got my mouse from my old computer which I keep on standby running Vista. I simply unplugged my mouse and plugged in the old one. I think windows automatically set it up and away I went. I wonder if the offending item could be a throwback from the other mouse. In any case the offender has gone and everything seems to be fine.What are your thoughts please
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