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Nikky Schreier

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Aug 2, 2024, 11:10:25 AM8/2/24

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The most common Netflix playback issues on macOS are things such as cache problems, plugin failure error messages, a black screen with no player controls, external monitor issues, mysterious n8151, n8010 and 2105 error codes and other problems caused by adware.

Using NordVPN can speed up your internet connection to prevent buffering on Netflix as it re-routes traffic around Internet Service Providers (ISPs) that throttle your bandwidth when streaming.

The first thing to do is to make sure you definitely have Silverlight installed by going to the Silverlight test page. If Silverlight is installed on your Mac, you should see something like the following result on the Silverlight test page.

Make sure that Silverlight is Enabled in Firefox by going to the Tools menu and selecting Add-Ons. Click on Plugins and make sure that Silverlight is enabled.

It seems the audio syncing issue is a bit of a random problem on Netflix for Mac. Have you cleared your Silverlight temp files as per the instructions on the Netflix website? Also, a temporary solution is simply to skip backwards a little bit during playback and the syncing usually corrects itself for a while although it is quite annoying to have to keep doing that.

It sounds more like a general problem with your internet connection rather than Netflix. Try turning your router off and on and again and restart your Mac. You may need some help reconfiguring your router or have a problem with your Internet Service Provider. Does the internet wifi work on other devices such as your phone for example? Alternatively, you could try connecting to the internet with a network cable to your router instead of WiFi.

thats the thing, the internet works fine and i can get on other websites and everything but as soon as i try to go to netflix it ways that it cant connect to the server even tho the internet is working and every other website is working

i cant use it -.- it says: Silverlight Installation Problem
Error Code: 2103
You have encountered an issue specific to Microsoft Silverlight, the software used to watch movies on the Netflix website. This issue is often resolved by uninstalling and then reinstalling Microsoft Silverlight on your computer.

Completely close any currently open internet browser windows.
Navigate to your Hard Drive.
Select Library.
Select Internet Plugins.
Drag Silverlight.plugin to your trash.
Once you have emptied your trash, Microsoft Silverlight uninstallation will be complete.
After completing the above steps, attempting to Watch Instantly on will prompt you to reinstall Microsoft Silverlight.

Here is what I found on macbook pro 2009. When I ran Netflix, it was very slow choppy and the CPU was pegged. Once I took the back off, the problem was obvious. The machine was clogged with dust and this was causing the CPU to throttle down so it would not thermally overload. A can of Air from radio shack solved the problem I used the Compress Air blow out the dust out of the notebook, and a pair of tweezers to pull other dust bunnies out.

Penny, If you are using OS X 10.6 Snow Leopard you can use the startup DVD to rescue the password. But if you are using OS X 10.7 Lion or above follow these instructions to reset your Mac admin password:

i am having netflix freezing problems i am running a late model 2009 macbook air with newly formatted HD with Snow Lep installed 10.6.8. My machine has 2GB of Ram but continues to freeze after about 30 min of watching a movie. I have tried reinstalling Silver Light and installing it to point where i formatted my HD and reinstalled SL. I have cannot find the issue and i am considering buying another machine maybe back to PC. Do i not have enough Ram becuase i would think 2GB would suffice. Please help

tried Google and i have tried Firefox problem still occurs. First sign is the video starts to look like its going into slow motion then the video and audio become out of sync, within seconds it becomes unwatchable. I was convinced it was a corrupt file either in the OS or Silverlight but you would think after doing a full format and reinstall that would have fixed it. i appreciate any suggestions.

Click on your Macintosh HD and select Library and then Internet Plugins and delete the Silverlight file. Then go back to Macintosh HD and select System and then Library, Internet Plugins and make sure any Silverlight files are deleted. Finally, go to back to Macintosh HD and select Library, Application Support, Microsoft and delete the entire Silverlight folder. Empty Trash and reinstall Silverlight. Let us know if it helps.

You need to delete your PlayReady folder in your Microsoft folder. Go to Finder (the smiley icon on the far left corner of your Dock), click Go in the Menu at the top of your screen, hold down the Alt key and click on the Library option which appears. Then go to Application Support, Microsoft and delete the PlayReady folder to your Trash and empty Trash. Restart your browser and it should work.

This Morning iWent Onto Netflix On My Mac And It Says iHad To Install Microsoft SilverLight [No Problem) So iDid So, It Installed Successfully..
But Every Time iTry And Go Back To Netflix To Watch A Movie It Keeps Telling Me iNeed To Install Silver Light But Its Already Installed.. Thats When iWas Using My Firefox Browser , iAlso Have Safari So iTried To Go On Netflix Using Safari , It Recognized The Application HOWEVER Its Now Telling Me iNeed To Upgrade It..

Danielle, Sorry to hear that. It is very important that you make sure all Silverlight files are deleted from your Library and System folders before reinstalling Silverlight. Click on your Lion or Mountain Lion HD and select Library and then Internet Plugins and delete the Silverlight file. Then go back to your Lion or Mountain Lion HD and select System and then Library, Internet Plugins and make sure any Silverlight files are deleted. Finally, go to back to Lion or Mountain Macintosh HD and select Library, Application Support, Microsoft and delete the entire Silverlight folder. Empty Trash and reinstall Silverlight. Let us know if it helps.

I am experiencing the same problem as Jesse on Netflix, i.e. every time after I clicked to play a movie or TV show, a black screen and a blue ring showed up. I am using a new MBP OS X 10.8.4. Have tried on Firefox, Safari and Chrome but nothing works.

I have followed all these steps many times. Will this have anything to do with the recent data migration from my old MBP (late 2009 version)? I am really puzzled at why Netflix works on my old Mac after upgrading to SL 5 but not the new Mac.

Hi Jay, What exactly happens when you try to access Netflix? Do you see a black screen for example? Which browser are you using and are you sure that the Silverlight add-on needed to play Netflix is activated and up to date?

Hi Ronald, First I would try using a different browser such as Firefox or Chrome and see if it works better. Second, I would test the speed of your broadband connection and see if it is fast enough to stream HD smoothly. Finally, I would try reinstalling OS X Lion completely. Let me know if you need help with any of these.

hi, we tried deleting and installing silverlight and still no luck on safari, we get blank screen, get stuck on movies.netflix.com. tried the option with firefox, did not work either. Any other ideas?

Lilyanne, Try the solutions suggested in the comments below. It is important all traces of Silverlight are removed from your Mac before reinstalling. In particular, make sure that the following are definitely removed:

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Strungen bei Netflix knnen sehr frustrierend sein, insbesondere wenn Sie sich auf Ihren Lieblingsfilm oder Ihre Lieblingsserie freuen. In diesem Artikel werden wir uns damit befassen, was eine Netflix-Strung ist, warum sie auftreten und was Sie tun knnen, um diese Probleme zu lsen.

Eine Netflix-Strung tritt auf, wenn der Streaming-Service nicht wie erwartet funktioniert. Dies kann verschiedene Formen annehmen, von einem langsamen Streaming bis hin zu vollstndigen Ausfllen. Strungen von Netflix knnen von verschiedenen Faktoren verursacht werden, wie Problemen mit der Internetverbindung, Server-Problemen bei Netflix oder Gerteproblemen.

Netflix ist ein beliebter Streaming-Dienst, der von vielen Menschen auf der ganzen Welt genutzt wird. Allerdings kann es von Zeit zu Zeit zu Problemen bei der Verwendung von Netflix kommen. Hier sind einige mgliche Grnde, warum Netflix nicht funktionieren knnte, und wie man diese Probleme beheben kann.

Wenn Sie Probleme mit Netflix haben und vermuten, dass es an Ihren Gerten liegt, gibt es einige Schritte, die Sie unternehmen knnen, um das Problem zu beheben. Zunchst sollten Sie sicherstellen, dass die von Ihnen verwendeten Gerte mit der neuesten Version von Netflix und der Betriebssystemsoftware aktualisiert sind. Wenn ein Fehler auftritt, geben Sie den Fehlercode/die Fehlermeldung in der Suchleiste des Netflix Hilfe-Centers ein oder beschreiben Sie das Problem.

Sie knnen auch versuchen, die Netflix-Wiedergabe erneut zu starten, um sicherzustellen, dass das Problem behoben wurde. Wenn dies nicht funktioniert, knnen Sie versuchen, alle Gerte in Ihrem Heimnetzwerk gleichzeitig vom Stromnetz zu trennen und dann nacheinander wieder anzuschlieen.