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Nikky Schreier

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Aug 2, 2024, 9:10:46 AM8/2/24

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Hello there just wondering if anyone here that has a netflix account linked with EE has had it hacked and now cant recover it because they need an password resetting code that you can only get from the smart benefit page... But there is nothing on the smart benefit page.

Is there anyway of accessing that page to get on the link that re-directs me to the netflix forgotten email page so I can get the security code so that they can reset my account, rang them twice already and never felt so belittled in my life as i explain the situation and they just stick to their script not being able to help out at all until i get this useless code.

Hi, my Netflix account through my sky package has been hacked, email address changed and profile locked. The Netflix account through my true email account is now showing no active account and asks me to subscribe. I've managed to find out what the email address they've changed it to is (someone in Columbia) but despite a couple of attempts with Netflix customer support they say they can't do anything without a service code. I can't access the service code as it's locked on the profile page and not the Netflix home page so going around in circles. Sky tell me to contact netflix, Netflix to contact sky. Can anyone help in delinking this rogue account from my sky package so my proper one can be relinked, with new password! I don't want to have to reset the entire box if possible. Thanks

Thanks, all sorted how. It was locked on their profile page so couldn't kick them out. Managed to get the service code through the up up, down, down etc hack from another thread which also showed what email address they'd changed my account to. With that info netlix were then able to remove them and change it back to my email which then recognised I had a subscription with them through sky.