zeenjan dahnay zacharie
Walda Caesar
I installed Sophos XG about 3 weeks back. Until last Thursday I had no problems with the device. I haven't had a chance to dive in and tweak it to better protect my home network but that is for a different discussion. Right now my problem is the inability to use Netflix. It started Thursday night and I just assumed it was the internet or Netflix having issues so I just went to bed. Friday it was giving me the same error. It will login to Netflix (on any of my tv's, xboxes, blu-ray players, ect) with no issues but when you click play it says it can not play this title right now. If I plug in my cheep Belkin router everything works great.
Please remember I am new to the sophos interface and am still learning. Is there a way I can exclude netflix traffic from any sort of filtering?? I usually consider my self pretty good with technology but the way sophos is setup I can't find the correct place to put an exclusion.
I put the netflix rule at the top, so that it triggered before the general rule. Web log shows direct hits to IPs rather than domains, I wonder if things are different because I'm in Canada? I know Netflix has different content for each country, but I'm not sure how their network infrastructure plays out to assist that. Here's a screenshot of the web log for the Roku device (works if I turn off web filtering, of course):
I noticed that the /24 shown above (209.148.214.0/24) is owned by my ISP (Rogers, one of the big three in Canada) - I added that IP range to the netflix rule and things are now working. It appears my ISP is playing a little DNS magic with connections to Netflix.
if you open the netflix app that is installed on the tv, all seems well up until the point you actually try to play a piece of media. Choose the wrong movie or show, and your tv will immediate lose all picture, and picture will not return until you either unplug the tv for a few minutes, or enter the button command "home button x5, up button, rewind x2, fast forward x2" and power back on. Choose the right film or show, and you will recieve 15 or so minutes of uninterrupted play, followed by the abrupt loss of image altogether once again.
That all is to say, the netflix app behaves differently depending on the media you select, but using it unwaveringly results in the loss of image output from your tv (and its always before you can finish your show).
moving on... we tried problem solving. Hooked our Xbox series s up to the device, and tried to run the netflix app on it instead. No luck. Immediate loss of image output by the tv, before the xbox can even fully boot up the app.
before you suggest - we have already checked for updates to both the netflix app and the tv itself. Both are up to date. We have already reset the tv (many times) and the netflix app itself, no luck.
other streaming apps that we have tried (the tubi app) works fine and no issue was experienced after 10 consecutive hours of play. It is only netflix, and it is any form of netflix that you try, be it rokus netflix or xbox's netflix. Doing other things on the xbox does not produce the issue. It is only when you try to load up netflix that the tv immediately loses picture (audio persists in all cases)
i wish you the best of luck in solving this issue, my best guess is that it is foulplay from netflix. Perhaps netflix is trying to deter consumers from roku devices, for a competitor tv company maybe. Orrrr perhaps theres no drama and your devices are just in need of some sort of update regarding Netflix software specifically. I dont understand why this issue would extend to netflix ran through external devices via the hdmi channels though.
The war for who will be the formidable Internet media player in your living room rages on, with the latest strategic move coming from Netflix's updated application for Xbox 360 that makes viewing and discovering videos and movies easier from the Microsoft entertainment console. The new features were announced Wednesday.
The goodies in the new Netflix package on the Xbox console include Kinect voice and gesture controls and a redesigned interface. Also updated are the "Recently Watched" display, Instant Queue, and recommended titles, which all show about three times as many viewing options than in the previous display. Virtually every aspect of the interface is accessible through the Kinect voice and gesture options.
Current Netflix users who are connected via their Xbox gaming consoles will have received the Netflix update in the December 6 Microsoft Xbox update. Those not currently using the Netflix application on their Xboxes can access it on Xbox Marketplace. An Xbox LIVE Gold membership ($5 per month), a high-speed Internet connection, and a Netflix unlimited streaming plan ($7.99 per month) are all required.
Also, as part of the update Brazil, Chile, Colombia and Mexico will be able to connect to netflix via their Xboxes for the first time. The UK and Ireland are expected to be similarly included in the fun in early 2012.
This all sounds pretty good, but one aspect of the update has me scratching my head a bit. "Rich interaction during play" is also featured as a new update, offering "related titles, rating capability, control of subtitles and audio settings, all simply by engaging the bottom of the screen," as video is playing.
Of course, these options likely disappear unless the console is engaged, the Xbox's version of shaking the mouse so the cursor appears. But given that the Kinect enables voice and gesture command, it doesn't seem out of the realm of possibility that a lot of unwanted interruptions could ensue, via a lot of not very helpful "options" popping up on the screen.
Netflix is one of the Web's veteran companies, founded in 1997 and debuting in the public markets in 2003. In April 2011, Netflix estimated it had 23.6 million subscribers. The Xbox 360, having sold over 57.6 million consoles as of September 2011, is one of the "big three" gaming consoles, along with the Nintendo Wii and the Playstation 3.
I can access my Netflix account via my computer and can stream to my Xbox and other laptops. I've been on the phone three different times with Netflix tech support and they're telling me it's currently a "known issue" with iPads - but there's no ETA and and I'm not seeing any other reports of this on other forums.
My iphone will not work on Netflix through WIFI but will work on Cellular Data and iCloud only works through Cellular Data... I am thinking it a particular problem with the Internet network iam using (in this case it is DEKAL WIRELESS in Jamaica).
Oops! update, i purposely type in wrong password to see if it would give me another connection error message, but it gave me wrong password message. When I eventually typed in correct password, it finally let me in with no connect error message. **** technology! Either its a temporary issue, or a gremlin in the works.
I think I've got this one. I noticed the same problem on my iPad 3. It was also happening on my android phone which is the brand new S4 (sorry apple). Anyway - My MacBook Pro streems fine so I shut the wifi off on my phone and used the 4G network and Netflix came through fine on my phone. THAT'S IT! It was a network connectivity issue, the app works fine and the computer works fine the only thing left is how they communicate. The odd thing was that I could get any other website on my ipad or my phone using wifi but not neflix. What I ended up doing was going to the wifi settings on my ipad, clicked the little arrow that points to the right (next to the network I was connected to) a window popped up with a button that read, "renew lease" (which renews your devices connection to the router) and presto chango everything was cool... hopefully it works for my phone too becasue I pay for data on the 4g network ?
Just fixed the issue on my mom's iPad that only supports the 5.1.1 version. What you need to do is go to SETTINGS>GENERAL>RESET>RESET NETWORK SETTINGS. It will restart your iPad/iPhone/iPod and you need to log on to your wi-fi again and voila ! You can sign back into your netflix account (input the username And password). This will not change anything else on your device !!!
I know that this is 2015 now so hopefully you have resolved your problem! But I came across your question because the Netflix app was not working on my daughter's brand new iPad Mini 2. All I did was uncheck "VPN" and turn off Bluetooth. Everything worked fine! Hope this helps someone!
After trying everything else, this splatoon worked a treat for me. I think something must have happened to the connection when I had unplugged my router while moving furniture And it somehow upset the wifi connection with Netflix on the iPad (all other apps and connection worked fine) simple network reset was all that was needed.
I hate to post on such an old thread but I had the same behavior today after changing my Netflix password. I use a password manager which generates 16 character passwords for me using letters, numbers, and special characters. This generated password happened to have a double quote " in it.
The changed password worked on 2 Xboxes, 2 PC's, a Note 4, and Kindle Fire HDX. However, both iPad Air 2's in my house stopped working immediately. I tried everything I could find including an IP release/renew, resetting to factory network settings, rebooting the router/modem, reinstalling the app, rebooting the tablets, etc.
All along my wife is saying "maybe it doesn't like those special characters" to which I replied something along the lines of "that's stupid I'm a software developer and there's no way it's that simple, it would be bulls**t if that's what it was..."
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