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User Cannot relay on a subdomain..what am i missing?

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Keith J Paulson

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Apr 1, 2004, 5:59:22 PM4/1/04
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I have a user who was just moved to a subdomain on my server -- he now
cannot email to any addresses off my server due to "cannot relay errors".

He has authenticate SMTP enabled in his outlook.
Relay to Any IP Address:If Received from client IP is on.
Allow Mobile Users to Login and process as a Client IP Address is on

Server is Cgate 418 on redhat; client is using outlook xp.

I thought that if you authenticate, you are considered a client, yet he
gets shut down for relaying. If I set his IP up as a client, it works.

I'm sure it is some simple "auth'd users are clients" option somewhere,
but I cannot see it. What am I missing???


Logs are below (info changed to protect the innocent, etc)--

17:28:22.59 4 SMTPI-24127([68.75.51.71]) got connection on [204.112.9.58:25]
17:28:22.59 5 SMTPI-24127([68.75.51.71]) out: 220 db.faneuil.com ESMTP
CommuniGate Pro 4.1.8\r\n
17:28:22.75 5 SMTPI-24127([68.75.51.71]) inp: EHLO pcname
17:28:22.75 5 SMTPI-24127([68.75.51.71]) out: 250-db.faneuil.com domain
name should be qualified
pcname\r\n250-HELP\r\n250-PIPELINING\r\n250-ETRN\r\n250-DSN\r\n250-TURN\r
17:28:22.91 5 SMTPI-24127([68.75.51.71]) inp: AUTH LOGIN
17:28:22.91 5 SMTPI-24127([68.75.51.71]) AUTH challenge: Username:
17:28:22.91 5 SMTPI-24127([68.75.51.71]) out: 334 lkjkjklkjlkj\r\n
17:28:23.06 5 SMTPI-24127([68.75.51.71]) inp: = lkjkjklkjlkj\
17:28:23.06 5 SMTPI-24127([68.75.51.71]) AUTH response: first.last
17:28:23.06 5 SMTPI-24127([68.75.51.71]) AUTH challenge: Password:
17:28:23.06 5 SMTPI-24127([68.75.51.71]) out: 334 kjhkjhkjhk\r\n
17:28:23.21 5 SMTPI-24127([68.75.51.71]) inp: kjhkjhkjhk==
17:28:23.21 5 SMTPI-24127([68.75.51.71]) AUTH response: password
17:28:23.21 2 ROUTER first...@chi.faneuil.com accepted by LOCAL as <>
at <first...@chi.faneuil.com>
17:28:23.21 2 SMTPI-24127([68.75.51.71]) 'first...@chi.faneuil.com'
connected from [68.75.51.71:3231]
17:28:23.21 2 SMTPI-24127([68.75.51.71]) 'first...@chi.faneuil.com'
disconnected ([68.75.51.71:3231])
17:28:23.21 5 SMTPI-24127([68.75.51.71]) out: 235
first...@chi.faneuil.com authenticated\r\n
17:28:23.36 5 SMTPI-24127([68.75.51.71]) inp: MAIL FROM:
<first...@chi.faneuil.com>
17:28:23.36 2 ROUTER first...@chi.faneuil.com accepted by LOCAL as <>
at <first...@chi.faneuil.com>
17:28:23.36 5 SMTPI-24127([68.75.51.71]) out: 250
first...@chi.faneuil.com sender accepted\r\n
17:28:23.52 5 SMTPI-24127([68.75.51.71]) inp: RCPT TO:
<therec...@ameritech.net>
17:28:23.52 2 ROUTER therec...@ameritech.net accepted by SMTP as
<therec...@ameritech.net> at <ameritech.net>
17:28:23.52 4 SMTPI-24127([68.75.51.71]) checking MX-record for
ameritech.net
17:28:23.52 4 SMTPI-24127([68.75.51.71]) checking relay
mx1-clevoh.clevoh.ameritech.net
17:28:23.52 1 SMTPI-24127([68.75.51.71]) Recipient
therec...@ameritech.net rejected: relaying prohibited. You are not
allowed to relay mail
17:28:23.52 5 SMTPI-24127([68.75.51.71]) out: 573
therec...@ameritech.net relaying prohibited. You are not allowed to
relay mail\r\n
17:28:26.33 5 SMTPI-24127([68.75.51.71]) inp: QUIT
17:28:26.33 5 SMTPI-24127([68.75.51.71]) out: 221 db.faneuil.com
CommuniGate Pro SMTP closing connection\r\n
17:28:26.33 4 SMTPI-24127([68.75.51.71]) closing connection
17:28:26.33 4 SMTPI-24127([68.75.51.71]) releasing stream


Keith J Paulson
Postmaster
The Faneuil Group
Daytona Beach, FL


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Bret Miller

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Apr 1, 2004, 6:16:07 PM4/1/04
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Does his account have +relay enabled for enabled services?

Bret

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